Central Surgery Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Appointment required
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Accepts new patients
Best KPortal Reviews
My wife and I have had cause to use this surgery on 5 occasions over the past 3 years and the service has been amazing. Prompt and thorough attention from caring staff. Cannot understand so many poor reviews it has not been our experience at all.
Unacceptable, in pain with lower back, first appointment available is 8 days. I would call this a joke but I can't as I'm in pain. I thought the NHS had a duty of care but obviously not. They will probably say its a problem with the junior doctos being on stike, absurd they should get back to work and help out the people who pay there wages.
I've seen Alex W several times now and he is methodological and through. I've always been able to get an appointment but this new system works really well for me. Brilliant service.
Absolutely abysmal...
The appointment system is an absolute joke... it doesn't always work and not always available... and then they is not available slots.. So you waste 35 minutes trying to ring through to get assistance... they don't want to know... try to get you off the line asap so they can jump to the next caller and disappoint them too. So it's an endless loop of going around and around - web site/phone/website... it feels like nobody cares or try's to fix it. Even their "how to book an online appointment" video doesn't even work.
My wife is 81, diagnosed with Alzheimer's and I can't get any assistance or book an appointment. Totally frustrated!
I have been registered with the Central Surgery for 4 years but since May the Surgery has been outstanding very professional . I had an absess on my gum on the 19th of December 2023 I couldn't get into a dentist the surgery helped and now the absess has gone I am travelling to the USA on the 21st thanks to the Surgery I can now travel
Cut my thumb deeply this morning. An hour later it was still bleeding heavily so I phoned up hoping someone could look at it and hopefully put a couple of stitches in. Waited thirty minutes to get through on the phone only to be told "We don't do stitches here".
What kind of doctors surgery dosen't do the basics such as a couple of stitches any more?
What happened to paitent care?
I got told in a very guff manner to go to Hull or Scunthorpe hospitals and find someone there to look at it.
I have only asked for support from this surgery twice and each time got nowhere.
I have to say in my entire long life this is the worst surgery I have ever known. No wonder people are losing faith in the NHS.
Currently on my fifth heavy duty plaster and wrapped in cling film to stop the blood getting everywhere.
I am writing this for my mum who is in tears this morning and agony walking. Tried to get an appointment and see a doctor but told no and now waiting for a call.
She has phoned up 3 times about pain she is in and gets fobbed off every time. How can a a doctor diagnose the pain she's walking in over the phone. You can't. Why can't my mum see a doctor!!
Nice and clean, very friendly reception staff. The waiting area is not overcrowded. So the appointment system is working well. The only downside is navigating the system online for making appointments, etc, but I think that is a user error and will just take time
Quick Facts About Central Surgery
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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