Bay Medical Group - Morecambe Health Centre Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Practice has really gone downhill. Been a patient there since Dr Evans and Dr Sykes were there, both (excellent doctors) are now long gone and it's hard to even get to see a doctor in person these days, let alone a specific doctor who's familiar with your conditions. If you ring up, you're on hold for half an hour, whereupon you have to explain your medical issues to the receptionist and if you're lucky, one of the nurses will phone you back at some point. Even if you ring up at 8am when it opens, the appointments are all gone by the time they get around to answering your call.
Very friendly service, receptionist are extremely helpful and always happy to help.
Rang 111 as I'm in so much pain they told me morecambe health center gave plenty of space tonight they will call me ASAP just had the call sorry we so busy tonight see your gp tomorrow..utter waste of time if wasn't in so much pain I'd drive there myself and see how busy they actually are
I found the Doctors excellent and the reception staff very helpful - I felt listened to and they were very quick and efficient in sending me for further investigations to get to the bottom of various joint pains. Highly recommend this practice. Takes a while to get through on the phone but that's not their fault!
Can't get an appointment with own Doctor for typically four weeks ahead, even then usually only a telephone appointment. This creates a problem because they only phone once and if for any reason you miss the call, THAT'S IT, back to zero one. Start all over again.
I am 51 yes old and lived in various areas in the UK over the years, and can honestly say this is the worst service I have ever known. I am so disappointed with the service I may even contact David Morris again.
William Kelly
March 2019 update: significant improvement recently. Centralised phone answering is now as good as it should have been 9 months ago. But why have my family been allotted a new GP and we weren't informed? Still a way to go...
June 2018:Truly awful. Surely a merger would show some benefits for patients? Nope! No part of the service has improved.
What a shambles. As Morecambe now only has 1 'practice', changing doctor means going to Lancaster. I could walk there in the time it takes for the phone to be answered...
Absolutely rubbish! I have been waiting 2 days for a Dr who I've been allocated to, without being told I have and who i've never even heard of before. I have made 4 phone calls to the practice, seeking advice as my pacemaker has stopped working, and been told each time that an EMERGENCY MESSAGE has been sent to Dr J...... asking for advice regarding my problem. I have lost consciousness and stopped breathing and an ambulance was called. I have contacted the RLI who have told me my pacemaker cannot be checked unless my GP refers me urgently! All I get from the receptionists are "If you're that worried call 999, but we'll send another EMERGENCY MESSAGE to YOUR GP to contact you with advice, hmmmm, surgery now closed until Monday. This PRACTICE is just that, "practising" and maybe one day and many lives later they may improve. This is absolutely disgusting, along with a minimum of a 4 week wait to TRY to see a Dr, who 9 times out of 10 you just don't know, whilst they're telling everyone there is a shortage of Drs yet go into any of their waiting rooms in the afternoon and they all look as though they're ghost towns, with very few if any, patients waiting to see a GP.
Trying to get advice from an actual doctor has proved impossible for a whole week. Been waiting for a call, have been sat waiting for them to answer. Dont even try to get an appointment! Not a chance!
Quick Facts About Bay Medical Group - Morecambe Health Centre
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
|---|---|
| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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