Aylesbury Medical Centre at Nexus Health Group Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Best KPortal Reviews
The medical center is fully ♿ accessible. They also have a ♿ parking and area to keep baby strollers and buggies. They do have a seating area if you are waiting. Make sure you have an appointment before you go. The staff is polite but the service is bit slow. The doctor is good. They take pre booked appointments only. COVID measures are in place.????
Goes through lengths to avoid seeing or speaking to patients. Gets paid for people to be signed up with them but makes no effort towards actual treatment of those people
Honestly the worst GP. Lazy receptionists, incompetent doctors. The other day my friends daughter hd been feeling sick and had a sore throat for over 2 weeks. The doctors said she was fine, however it worsened to the point she lost her voice. Doctors again said she was fine. Later we went to a different GP and they told my friend she had a bacterial infection in her throat that worsened because the doctors said she was fine. Honestly a disgrace, I have one friend whose mum was feeling terrible and drowsy, she could barely get up. They went to this GP 6 times doctors said she was fine. My friend knew something wasn’t right so she went to the hospital and found out her mum had the last stage of cancer. Later she died because of the doctors in this GP kept telling my friend that everything was fine with her mum when in reality she was battling with cancer. After this incident the GP wrote a letter to my friend saying her behaviour to the staff was ‘intolerable’. My friend had the right to be angry to the doctors who could have prevented the death of her mother.
I've been a patient at the Aylesbury Medical center for over 20 years. Over the past 5 months it's impossible to obtain an appointment. My 7 year old is sick and needs to be seen by a doctor. They no longer book appointments, they advise you to call the emergency line at 8am which nobody picks up. When you eventually get through they advise you to call back 14.00. At 14.00 exactly the same thing happens. I have not gone there in person at 8 maybe that is the only way to obtain an appointment. I will now take my son A& E.
I tried to make an appointment for my elderly grandad this morning. The receptionists are awful. They behave like I am disturbing them from their sleep. I explained that he has been having issues with His breathing but she told me they have no appointments and would not give me an emergency appointment. The women told me go to A+E which is totally ridiculous, disgraceful and a waste of resources.
I tried to call back to ask if they can give him the inhaler so he can at least manage his breathing. The receptionist said they can’t give him a medication he needs to see a doctor.
THIS GP WILL NOT GIVE HIM AN APPOINTMENT BUT EXPECT HIM TO SEE THE DOCTOR TO GIVE HIM LIFE SAVING MEDICATION THIS IS AN ABSOLUTE DISGRACE.
It’s impossible to make an appointment at this surgery. The phones are rarely responded to. The Receptionist not only are unable to make any appointments but they are also unable to make any appointments for the future.
My grandad Has a serious medical condition which could be rectified with medication but this surgery is refusing appointments.
I will be making a formal complaint to the relevant bodies. I am registered at Another doctor surgery where we do not have to deal with this bureaucracy . We can get appointments when needed and appointments for the future if needed.
This surgery needs an independent body to investigate what’s going on.
This was my first visit to the Aylesbury Medical centre as I normally attend a different surgery - part of the same Nexus group. The appointment was made through an e-consult discussion with a GP - and this was the first available appointment within the Nexus Group. I saw Dr Shazia Kay. She was extremely good - listened carefully - did not hurry me - despite me having three health issues that needed attention. She did a thorough examination and gave me a number of prescriptions for each of the conditions. The prescriptions were then emailed to the pharmacy of my choice to collect the medicines. An all round excellent service. Thank you Dr Kay and the staff at the centre.
This GP surgery ( Aylesbury medical centre) need to understand how to care for their service users effectively because they lack quality of care. If you are on the phone to them at 0800, they kept you on number 1 in the queue for completely 40mins and when they eventually picked the phone they said no more bookings available,you can call back at 1400.This kind of practice is disgusting, this is not the first time I am experiencing this inequality care they are providing. I am disappointed. If they know that they are not going to attend to their service users, then they should close done instead of giving people false hope.
I went to Aylesbury medical center for an eye scan. From the outside I wasn't very hopeful, it's pretty rundown inside and out although it looks like they made a lot of effort to improve it.
The woman at the front desk on the ground floor was so lovely and helpful. Had an eye scan upstairs, the guy who gave me the eye drops was lovely, reassuring, gave me all the information I needed. A few minutes later the eye doctor came to get me, she was so friendly, knowledgeable and really super efficient.
Aylesbury medical centre is a great example of the difference a great team of people can make to a rundown place. They provided a great standard of care so nothing else mattered. Would definitely recommend.
Quick Facts About Aylesbury Medical Centre at Nexus Health Group
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
|---|---|
| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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