AnnanTown Garage Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Amenities
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Toilets
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
First time there. Booked my car in for an MOT. No problems there. Got a text a few hours later to say it was ready to be picked up. When I got there, I was told that they'd fitted new windscreen wipers & charged me for them. They did not ask me first. They had NO right to spend my money (which I don't really have) without asking or checking with me first. When I pointed this out to them, I received not even an apology - just a blank stare and a shrug. Dishonest - won't use again.
Ignorant, arrogant, worst garage in the area. Used many other garage in the local area but due to moving and this being the closest one to me I thought I’d give them a try. I would NOT bother! I’d recommend anywhere else other than here!
First time using them for MOT & service, car ready to collect in good time, talked through everything with me and reassurred me on everything. Very reasonable price and will be definitely be a returning customer ????
My mother had a rear light bulb out on her car and unfortunately I had to leave for work.
However she called Annan Town Garage and the gentleman she spoke to said just to pop down which she did. He then took the complete light cluster out and replaced the bulb all for FREE OF CHARGE! My mam was over the moon that the light was sorted and so grateful for the mans generosity as she was expecting 10 to 15 pound bill. Just goes to show there are garages out there who don't take advantage of women or less mechanically included people ! Would definitely recommend and I know my mam has said any future repairs or mechanical work she will book in with you guys. Once again thank you for providing top service :)
Very helpful guys. A good job done. Very happy.
I've taken my car here 3 or 4 times now. Highly recommended. Always top quality work and always feel reassured it's done right.
I took my car here as I had no heat inside car. I thought it might be the thermostat so I said this to the the person that answered the phone. I took it in day at the time that was agreed. They had car for 10 hrs and never called me when agreed. I had to call them on the 8hr mark and they said it was the thermostat and the wrong part came so would have to wait till they got the right part. After that I waited for the next couple of hours for to collect car. This visit cost £102. This visit didn't fix the problem and next day my car started to over heat. So I called the garage to inform them what had happened and asked if they could see the car next day to solve the issue but they could only see it the day after to replace water pump. As I needed car I called a mechanic out to solve the issue of overheating which they did. I then took car in on the agreed date to replace waterpump. I handed my keys over and informed him that I had got a mechanic to come out and solve the problem of overhearing. To my surprise he tried to hand my keys back and said he would not be doing any more work as I had someone else at it. I managed to explain I could not get him so I had to get some1 else as I need car for my health issues. He had car for 7hrs not the agreed 2 half. He said he would keep me posted on the issue but failed once again. I had to call on 7hr mark to see if the car was ready in which he informed me it was not the water pump. The problem was someone had used a quick fix sealant in the cooling and he had to take all pipes of to clean them. I collected the car and the price was £144. This had seemed to solve the problem only for me to take car on a 1hr journey but by the time I get home there is no heat in cabin and smell coming out vents and smoke coming out engine bay. I could not get into the engine bay as the key lock to open the bonnet broke while at garage. Now I'm very cautious of taking car back here as you can imagine. So i call the mechanic that came to my house to solve the overheating issue. The first thing he says to me is if someone has used a quick fix sealant in the system there must of been a leak. He inspected the car after bursting the bonnet lock. He says the car would hold about 5ltrs of coolant and there was only 1ltr left in it. He filled it up and starts a visual inspection. He finds the leak which is a perished pipe at the back of the engine. He also finds a lot of gunk in this pipe. The pipe this garage has told me they had off and cleaned or flushed. I am just lost for words as they claim to do a job and charge a hell of a lot of money to do it and it turns out they have not. The mechanic says they would of seen this perished pipe had they done it. He also said I was very lucky not to of blown the head gasket with what happened. So please anybody that thinking of going here think again. This is a long review but under the circumstances and what could of been a disaster for me it was necessary to put it in detail.
Great garage. Reasonable prices. Excellent workmanship and always gets the job done in good time. Friendly helpful mechanics.
Quick Facts About AnnanTown Garage
Today
Opening Hours
| Monday | 08:30 AM - 05:00 PM |
|---|---|
| Tuesday | 08:30 AM - 05:00 PM |
| Wednesday | 08:30 AM - 05:00 PM |
| Thursday | 08:30 AM - 05:00 PM |
| Friday | 08:30 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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