American Way Transportation Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Best KPortal Reviews
My sister's nursing home ordered transportation from Natick to Woburn. I met my sister at NATICK and the driver - a nice boy, brought him into the doctor's office and signed him in. He was polite and very cordial and said she had a great conversation with my brother. Gave me the telephone number of Surri in the event my sister got out early. When it came time to pick up my sister, I called Surri to confirm pick up. He was very polite and helpful and said that the driver was on his way. Brian showed up and met us in the lobby and I waited to watch him bring my sis into the van. He was very nice and polite as well. I hope that the other issues that I've read about in the reviews have been taken care of. As I mentioned, we had great service and great caring drivers.
American way transportation is the worst unprofessional disrespectful racism customer service I've ever come across. The only reason why I give them star is just to write the review
Seems like their hiring standards are pretty low given how the guy in front of me with plate A5309 is driving.
Very good transportation. Driver was very nice. Wish I can get this company every time
Great company! Very punctual and friendly drivers. I highly recommend!
Absolutely horrible. I was supposed to be picked up an hour early for an appointment that was about an hour away. I waited about 15 minutes before calling since the driver didn’t show up, got sent to voicemail. It got to the point where’re I just got sent directly to voicemail and my insurance had to call them multiple times. Come to find out they never put me on the schedule and I had to change my appointment time last minute because they could not get a driver to me for another hour. Extremely unprofessional
I been using this company since COVID ! I like it so much!
I don’t understand why people posted negative reviews in 2012-2015! But now this company is very professional!
This guys taking my mom to the health program 5 days a week and I and my mom very grateful for this transportation service
Quick Facts About American Way Transportation
Today
Opening Hours
| Monday | 06:30 AM - 05:00 PM |
|---|---|
| Tuesday | 06:30 AM - 05:00 PM |
| Wednesday | 06:30 AM - 05:00 PM |
| Thursday | 06:30 AM - 05:00 PM |
| Friday | 06:30 AM - 05:00 PM |
| Saturday | 06:30 AM - 05:00 PM |
| Sunday | 06:30 AM - 05:00 PM |
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