Allen & Couser Motors Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
I drove my car there for its MOT. Fantastic service, friendly team. I then had a engine management light come on my dashboard before its MOT. I took it to the garage who explained what it was after a diagnostic test. Would highly recommend this garage. I will not take my mini anywhere else. These are the guys to take your vehicle to who are honest, reliable and very professional. Its rare these days to find honest garages!
I heard a weird noise coming from the front wheels of my car when I turned them. This garage was recommended by someone I trusted and has good reviews, so I took it in for a diagnosis. I was told the problem was the ball joints and that they needed replacing.
They gave me a quote, which I compared with the main dealer and unsurprisingly Allen & Couser were far more reasonable, so, for the first time, I decided to go with a garage other than my main dealer.
Over the course of the day I was getting messages to say the starter battery was critical, so I called at 3pm, as I hadn't had an update, to check what this meant and ask how the work was going. I was told that there wasn't a problem with the ball joints after all, so no work had been done?!? They then told me that there was a problem with the bushes and that's what the noise must be, however, they didn't have those parts. No further resolution was forthcoming.
So, after two trips to this garage, I have no idea what's really wrong with the car, why it was kept all day, or if something dodgy was going on, but I guess that's the reason women (and men who aren't knowledgable about these things) feel vulnerable in these kinds of situations. I'll be taking it to the main dealer to get checked out as this experience has left me confused, concerned about safety and worried about what went on when the car was there all day. At best, this was a massive waste of everyone's time. ????
Allen and Couser offer an excellent service. I started using them in July this year and found the quality and attention to detail first class. Today I turned up at 3pm as my sons car had a noise coming from the rear. A diagnosis was made within 30 mins that a new coil spring was required and this was fitted by 5 pm despite a heavy workload being evident. Highly recommend this local garage for all the things you need from a reliable garage, when you need them most.
Missed MOT date. Fitted me in next day. Superb service. Glad we have all family cars serviced by A&C. All who work there are excellent. Recommend without hesitation or reservation.
Great service from all the guys at Allen & Couser. Very friendly and professional. They really are my 'go to' garage in Berkhamsted.
I have been using them for years. I consider them excellent value and trust them implicitly.
Popped in here to ask for some help with a dashboard error message - really helpful chap sorted it out in a few minutes for me, will definitely use them again.
Been using this garage for over 20 years - always get good service at a reasonable price and they're very helpful. Highly recommended.
Had my car MOT,d here a few days ago. Great service. Minimum fuss, very happy.
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