Ainsdale Centre for Health and Wellbeing Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Treatment once you get it is good but trying to get hold of anyone is impossible!
Reception just don't answer the phone or return calls when you leave a message. I've tried several times in the last week and answering machine says they have NO ADMIN COVER due to unforeseen circumstances......for a week??
Very caring staff during wound check and dressing change. Thank you Katie for your care.
They failed to recognisel l had spine cancer at the pain clinic..
Suggested it was a mental health
problem.....
Really lovely professional nurse that removed the staples from my forehead pain free. Thank you
I attend regularly and I always get someone to make an appointment whether by face2face or via telephone. The service is extremely exceptional. There are times when I attend that the receptionist is busy already making appointments for patients, as well as patients waiting to be booked in for their appointment. There is a new telephone system in place so it may take longer to answer. If I need to speak to nurse, doctor or admin staff who are part time, you can leave a message in their answer machine.
This is a very handy medical centre my main issue is nobody seems very interested in answering the phone. I have tried many many times to get in touch at various times of the day only to get a voice mail saying they are busy hang up and try later. Shockingly bad customer service when the receptionist is there they sit and take their time answering the phone.
No one answers the phone . Been trying for 24 hours . I will have to walk in . My dad is 84 and walking to the surgery to make an appointment is not an option .
The phone says we are busy and hangs up on you, no putting you in a queue, no we will call you back later, just we are busy and line is dead. F%ck off essentially. No doubt Covid will get the blame for all this lacsidaisical attitude.
Quick Facts About Ainsdale Centre for Health and Wellbeing
Today
Opening Hours
| Monday | 08:30 AM - 05:00 PM |
|---|---|
| Tuesday | 08:30 AM - 05:00 PM |
| Wednesday | 08:30 AM - 05:00 PM |
| Thursday | 08:30 AM - 05:00 PM |
| Friday | 08:30 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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