A Different Kettle of Fish Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Dining options
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Breakfast
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Lunch
Atmosphere
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Casual
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Kids' menu
Best KPortal Reviews
Ordered takeaway for collection last night. Fish was undercooked - batter very soggy. phoned up and was told by a very unhelpful member of staff what temperature their food is cooked at and it won't be undercooked. she then put me onto the manager who said will send replacement meal out and would take 20-30 mins. phoned up after 50 mins as still not arrived. when it did finally arrive the replacement fish was undercooked and the chips were obviously the old ones left over at the end of the night and were dried up and inedible. very disapponmied as have had good takeaways before but will not use these again.
Fish is the best by far, the chips take me down memory lane taste sensation ???? quick service, but staff could do with brushing up on customer service skills
I ordered food for delivery via the just eat app. When the food turned up my mother and my wife both said the chips didn't taste right and were undercooked. The rest of the food was great. I phoned up the shop just to mention it to them, the lady on the phone was very nice and without me asking anything, she offered to bring fresh portions round personally and they arrived promptly along with a free bottle of Pepsi and were very nice. For me, the excellent customer service means a lot and more than makes up for a small mistake. Would definitely order again
Terrible food, they gave me half a tray of chips and when I reviewed on just eat they didn’t seem to want to help but instead tried to to tell me to order bigger chips when they cost me over £4! If you read there reviews they hardly ever admit to there own faults and try to tell you it’s your fault! I heard good things about this place but for me they did not deliver!
When I rang to order the gentleman was so polite and Lovely.
When food arrived it was absolutely foul, the chips where horrible, soggy and not fresh. The fish was appalling, the batter was mushier than my peas, soggy and uncooked wouldn’t be surprised if this fish was even raw. We then called to explain we were concerned it was uncooked the adviser a woman we spoke to had disgusting attitude and the worst customer service skills ever. She explained the oil was changed hence the colour of the fish and then went on to say she had no other complaints and became argumentative.
Never fever again.
The food wasn't delivered at all no one pick up the phone nobody cares for customer definitely do not recommend it .
Food absolutely terrible hair in my food chips looked liked they had been re heated fish not as nice as it normally is and food was late again looks like they have a different driver as she has now delivered a couple of times not very polite
Been for the second time today. As on the previous visit, the chips were hot, crispy & delicious. The fish was very tasty, perfectly cooked with a lovely batter coating. This won’t be my last visit.
Quick Facts About A Different Kettle of Fish
Today
Opening Hours
| Monday | 04:30 AM - 08:30 PM |
|---|---|
| Tuesday | 04:30 AM - 08:30 PM |
| Wednesday | 04:30 AM - 08:30 PM |
| Thursday | 08:30 AM - 02:00 AM |
| Friday | 08:30 AM - 08:30 PM |
| Saturday | 08:30 AM - 01:30 AM |
| Sunday | 08:30 AM - 01:30 AM |
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