&pizza - Kingstowne Info
Amenities
Service options
-
No-contact delivery
-
Delivery
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Comfort food
-
Quick bite
Dining options
-
Lunch
-
Dinner
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Tourists
Planning
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best KPortal Reviews
Customer service was amazing. Went this past Sunday with the family and the ladies at the counter were super helpful in helping my daughter choose toppings for her pizza.. they have plenty of options so it can get a bit overwhelming for the little ones, but they were very patient. Will definitely be coming back for more pizza!!
Once we saw that they had plant-based meat options we had to try it. Vegans, they also have vegan cheese FYI. Pros: it is fresh, made under 5 minutes, you can customize the way you like it, and it feels light. Employees are nice and helpful. On the other hand, if you evaluate it like a pizza, well, it doesn't have the same cheesy, hearty pizza mouthfeel. If you are craving some carbs, I think this is a great place. If I ever go again, I would have to get extra cheese ($1.25) and whatever toppings allowed just to simulate a good old pizza. As a flatbread, not bad. Pictured: Thee Sheriff.
&pizza is always the spot for your go to personal box pizzas. Solid options are a must have. But they since started charging for additional cheese. All in all I've never had a bad pizza from them. Always good and lasts a day or two depending on how hungry I am!
First time at this location and it might be my favorite - it was SO CLEAN! Also, employees are friendly and there was one Latin girl (maybe the manager?) and she helped me with my rewards app. Definitely coming again!
The service here was amazing! The staff were extremely kind and passionate. It was my family’s first time at &pizza and the staff here definitely welcomed us and treated us so kindly! We will definitely be back. The pizza was so tasty! I love this location! You are missing out if you haven’t visited this place!
Worst ever service I have experienced here
I’m a long time customer of &pizza because of there taste but
They have worst customer service at specially in Kingstown &pizza branch
I’m regretting to stop by here today
I ordered 2 pizza first of all behavior of staff was so inappropriate and rude and unwelcoming after than I asked by myself where to order they themselves told me to directly order to the place where one guy was asking about all topping later one lady came in so intimidating manner and with high pitch asked me about did I paid or not I said of course and when I asked for seasoning they charged for seasoning too. I’ll never order or come back here big no I never expected anything like this.
I’ve been to this &pizza many times and have never had a problem until yesterday. Terrible customer service. I didn’t catch his name but the older white male in his 40s/50s, grey hair, with steel frame glasses was being super rude and impatient.
I ordered a pizza for pick up and when I arrived for my “ready for pickup” time I tell him my name and show my order number, like I normally do. He says “that doesn’t do anything for me I need a 3-digit pin.” Ok, I’m trying to look it up and I show him my receipt from my email, my receipt from the app and the text messages from the 20003 number and I can’t find it. He says “I don’t know what to tell you I need a 3-digit pin, it should be there” then just walks away not even trying to be helpful at all.
Every time I’ve order pick up I just go to the counter and give them my name and show my receipt from my phone and that’s it, no problem. He doesn’t even explain anything to me he just keeps saying condescendingly “3-digit pin, I need a 3-digit pin, you have it and I need to see it.”
How are you going to hold my food hostage when I clearly have showed you proof of purchase? Not once, not twice, but three times that I have an order. It was like he didn’t believe me and thought I was going to steal another customers order. And he didn’t say that the 3-digit pin would come at the end of the process, which would have been a helpful explanation. He did not mention whether my food was done or not either.
After 10 minutes of going back and forth with him I then get a text message from 20003 with my 3-digit pin and he finally hands over my order.
He was arguing with me about something I clearly haven’t received yet and wasn’t being helpful or patient enough to explain to me that the pickup process is now different.
He was very rude and unprofessional, he should not work in customer service if he lacks the patience and empathy to deal with people.
This place is amazing because of the great service. I ran into an employee named Mike who made me feel extremely welcomed and treated me with respect. He was also really attentive and made a damn good pizza. I’ll be back!
Quick Facts About &pizza - Kingstowne
Today
Opening Hours
| Monday | 11:00 AM - 12:00 AM |
|---|---|
| Tuesday | 11:00 AM - 12:00 AM |
| Wednesday | 11:00 AM - 12:00 AM |
| Thursday | 11:00 AM - 12:00 AM |
| Friday | 11:00 AM - 12:00 AM |
| Saturday | 11:00 AM - 12:00 AM |
| Sunday | 11:00 AM - 12:00 AM |
How to go there
Location
Places