Winchell's Donut House Info
Amenities
Service options
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Delivery
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In-store pickup
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In-store shopping
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Coffee
Dining options
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Breakfast
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Dessert
Atmosphere
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Casual
Planning
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Quick visit
Payments
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Credit cards
Best KPortal Reviews
They usually have good service but in my recent visit at about 10:30 pm the worker couldn't hear me well, I ordered a pizza bagel and it was heated for 10 seconds so it wasn't cooked at all and had to heat it myself at home.
Poor service very rude female working there. I asked her please give me a coffee half regular and half French vanilla . She said no !! The French vanilla creamer is over there!! I said no I’ve ordered this coffee all the time. She said no!! She kept arguing and I left never again. Bad customer service!! Never argue with a customer!!! Hire more friendly staff that want to work there. Like the one in commerce !! Super friendly !!
I have loved Winchell's donuts since I was a kid I don't think there is any other donut company out here thus far that can top Winchell's donuts. They have gotten a bit pricey over the years I guess but the business has to change with the times so I do understand.
The last 3 out of 4 times they mess up my order...donuts...they don't speak English. I point to donut, I know the names, and they give me the wrong one, today I didn't the fourth one I ordered??? It's not like I'm ordering dozen. They are always busy making breakfast sandwiches. They do greet you.
Very delicious great service everything is freshly made very clean inside...I recommend it
the milkshakes here taste Bad. I ordered a raspado and they gave it to me with no flavorings just ice. Only come if you want a donut or coffee.
Donuts are ok they now have two workers there to assist customers but still there customer service is not very hostile very cold.
I ordered 2 regular donuts and 1 mini donut they gave me 2 regular donuts made me pay for 3 regular donuts even tho we didn’t order it and the mini donut we BOUGHT we didn’t receive. I also ordered a vanilla chinchilla and got a coffee chinchilla. I’ve been trying to call for the past 10 min and they won’t respond. Not only that the staff was extremely rude and disrespectful to my mother when she was clearing up the misunderstanding. Its not even the money that bothers me it’s the service this was the first and LAST time I come to visit this place. Would not recommend.
Quick Facts About Winchell's Donut House
Today
Opening Hours
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