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Wimmer Tire & Service Center

+1 540-345-8829
451 McClanahan St SW, Roanoke, VA 24014 United States of America
Open Today: Closed

Amenities

From the business
  • Small business
Service options
  • In-store pickup
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Mechanic
  • Restroom
  • Wi-Fi
Planning
  • Appointments recommended
Payments
  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments

Best KPortal Reviews

Went in for an estimate. In person at the counter and showed pictures. I can even provide a pic of the sheet where she wrote how many various parts of the repair cost. Any claims it was merely over the phone are bold faced falsehoods.
Was quoted a tough be fair price for replacing struts, alignment, and other front-end repairs after a curb strike. Yes, the car had had a previous accident that had been repaired ( all with documentation, but this was merely a curb strike.
They waited till after I had towed the vuchicle there and then refused
it. Requesting it go to a body shop instead. ( sadly, it was a body shop with a good rep that recommended them). AGAIN I HAD SHOWN PHOTOS THE PREVIOUS DAY IN PERSON. the original quote was from late last week.
I'm out 95.00 ( amazing thanks to Woods for not charging me to go home)and basically told to go F myself on that cost.
Old guy just wants easy jobs with high margins.
95.00 is worth the small claims, but from now and forever, I tell everyone to avoid them.
Second time going to Wimmer Tire. Was originally recommended by one of my colleagues. They have excellent customer service! My first visit with them we loved their service. Yesterday, I took my new truck to have All Terrain tires put on. The truck is brand new with barely any miles and flawless. When I got home, there was a gash in the rim that is clearly from prying the tire off. Sad that they didn't speak up and say anything and hope I wouldn't see it. They've lost my trust.
Had a blow out on 81 heading home and limped into Wimmer's on my donut tire. Fantastic experience. Told them my story....they didn't have my tire and the owner drove to Salem to pick it up from another shop. Honest, straightforward and kind. Had an awesome experience. Sometimes bad experiences can turn into a nice memory. Thank you.
I’ve been coming here for years. They are honest and will do what they can for repairs and if it is out of their perview they will recommend a trusted location. High recommend
Called about tires. He was not able to help and when asked if he could recommend somewhere else and His words were and I quote " I live in my own little world, you will have to call around and ask". I understand not wanting to give someone else business but you can't help me so why not help me by sending me somewhere instead of leaving me and my wife and kids stranded.
Will never shop here!!!!
I took my BMW in to get inspected, not sure if it was the owner or not but he gave me a ride home and picked me up when my car was ready. That is why I went back for tires. Great Customer Service!
I’m updating my review today 6/1/23. I should have known not to take my car there after I took my bmw in for one bulb change and they tried to charge me more than BMW and another shop, so the owner knocked the price down. Well I just got a Cadillac and had a flat tire and thought I’ll try them again but for one tire it was higher than anywhere I checked around afterwards. I found the exact same tire $130 cheaper. So no I’m not happy with them anymore.
I suggest you request a written quote when dealing with Wimmer's on more extensive service needs. I seldom leave reviews but felt my experience might help others. I was verbally quoted "$500" to replace a set of front brakes on our performance SUV. We were verbally quoted that rate on three separate occasions (7/22/22, 10/6, 10/10). We dropped off the vehicle on October 10th, the brakes were installed, and were met with the call conveying "it's ready". Upon asking how much the final amount was, it was then conveyed as costing $1500. This amount was 3x the initial quote and conveyed nonchalantly, like this was okay and the norm. No call was made in real-time to ensure we were okay with that 3x increase and they just proceeded with the job. I'm giving two stars vs. one here, as they made it right by re-installing the old parts so that I could take it to our other local garage where they happily completed the job for under $800 the next day. Through this experience, they lost a customer who valued their convenient location and had prior positive experiences.
Big fan of this place. The staff I interacted with was friendly and honest, and the building was very clean. Overall a well run business. I had a nail in a tire, so I took it to a local tire franchise that's walking distance from my work. They said it couldn't be patched and the only solution was a new tire. Seemed patchable to me (hole was not on the side of the tire), so I took it to Wimmer and they were able to repair it. Wish I could remember the guy's name at the front desk - he was great. I'll definitely be going back.

Quick Facts About Wimmer Tire & Service Center



Today

Opening Hours

Monday 08:00 AM - 05:30 PM
Tuesday 08:00 AM - 05:30 PM
Wednesday 08:00 AM - 05:30 PM
Thursday 08:00 AM - 05:30 PM
Friday 08:00 AM - 05:30 PM
Saturday 08:00 AM - 12:30 PM
Sunday Closed

How to go there

Location