Wimberley Collision Info
Amenities
Accessibility
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Amenities
-
Restroom
Payments
-
Debit cards
-
Credit cards
Best KPortal Reviews
I can’t remember the last time I have left a review for any place, but I felt like it was necessary here. I had an unfortunate accident and decided to take my car to Wimberley Collision to help with the repairs. They are a local shop for me and I heard good things about them. It was probably the best decision I could have made. Every step of the process was completely painless and the professionalism here is top tier. They worked with my insurance company directly and didn’t need to involve me at any step. They just got it done. With how busy my wife and I are raising little ones and working full time, it was nice to not worry about this headache so much as we could feel we were in good hands. Specifically I would like to give a shout out to Derwyn and Christina. Y’all were friendly, knowledgeable and just a pleasure to work with. Y’all are great at what you do and I hope every customer appreciates y’all as much as I do. Selfishly, I hope I never have to visit your shop again, but if I find myself in a similar situation, I won’t hesitate to come back :) THANK YOU!!
Wimberley Collision is an absolute gem in our small town. From the moment I stepped through their doors, I felt like part of their tight-knit family. The staff treated me with genuine warmth and hospitality, going above and beyond to ensure my complete satisfaction.
What truly sets Wimberley Collision apart is their unwavering commitment to perfection. They did an amazing job fixing a crack that showed up that the previous owners did not fix properly. They approached the repair of my vehicle with meticulous attention to detail, leaving no stone unturned. Their dedication to delivering outstanding workmanship is truly commendable.
But it doesn't stop there. Wimberley Collision's dedication to customer care is unmatched. They kept me informed every step of the way, providing regular updates on the progress of my vehicle. Their transparent communication and willingness to answer all my questions demonstrated a level of service that went above and beyond my expectations.
I cannot recommend Wimberley Collision highly enough. Their exceptional customer service, attention to detail, and commitment to going the extra mile make them a cut above the rest. If you're in need of automotive repairs, look no further. Trust me, you won't be disappointed.
Beware! Untrustworthy!!!
I hired this body shop to do the job they quoted. They went behind me to the insurance company and unknowing to me got a bid for a more detailed job. My auto is older, I did not need the car fix to perfection. I wanted them to do the job they said they could do. They changed the scope of work without my approval. When questioned about the 2,500 increase in price, they declined to finish the job, and I got my car back in pieces.
Thanks to Ernie’s in San Marcos for finishing a chopped job.
Note- I most certainly am not confused; I would have never provided an estimate to a body shop of work I DID NOT WANT DONE!
Beware- this body shop lies!
Again- go to Ernie’s in San Marcos; they will do right by you!
I've taken my vehicle to Wimberley Collision multiple times and have always had a positive experience. The work done there is top notch - repairs are completed in a timely manner and staff are professional. Thank you Wimberley Collision for always doing a great job!
First off, my car required a Major Mechanic to handle all of the engine damages and they employ the best mechanics in Wimberley. On top of that, the level of service provided by both Christina and Derwin are unmatched. They truly took care of my car and made the whole experience as easy as possible. Do yourself a favor and give them a shot.
Wimberley Collision has done body work 4 different times for me. All previous times were good. Not so much this time. Took my truck in last September. Damage to truck and rear cover. Got truck back in 2 weeks. Got my new cover back yesterday. That's right. 4 MONTHS. I can't begin to tell you all the excuses or the number of times I had to call for a report. My bad was paying the bill before it was complete. I asked for a discount and all I got was condisention. Derwin said he would look into it and when I picked it up yesterday, he said nothing.
TERRIBLE CUSTOMER SERVIVE.
Overall a very poor experience. We were hoping to support a local business and have regretted that decision. I honestly can’t see how they’re still in business. Took my sons vehicle in to have hail damage repaired. When we got the truck back, there was a huge paint glob on the hood, top of the passenger fender had a very poor dent repair/paint job done. Cowl cover was installed but no hardware was installed. Overhead console was broken when removed and took almost 2 months to get it replaced. Headliner had black fingerprints on the corners from removal and reinstall. Headliner was not properly attached to roof. Owner of business now blaming these problems on paintless dent repair contractors that he hired and saying they aren’t responding to his calls. Beware!
its never fun or the best timing to bring your car to the body shop. however wimberley collision makes it easy and fast. they are very helpful and very reasonable. will keep coming back.
Quick Facts About Wimberley Collision
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Places