Willowbank Hotel Info
Amenities
Other
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Free parking
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Free breakfast
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Free Wi-Fi
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Breakfast
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Star rating
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Check-out time
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Check-in time
Amenities
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Free Wi-Fi
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Free breakfast
Best KPortal Reviews
We were guests at a celebration in the hotel and chose to stay over in a 1 double room at the front of the hotel. |The Tripadvisor reviews commenting on dated decor held true throughout the hotel and my first impression was negative. However I another way to see the decor is RETRO. Green avocado or peach sanitary- ware are hard to find. |Absolutely agree with the reviews applauding the superb standards of cleanliness. We have travelled extensively staying in award winning hotels that haven’t got the standards this hotel has. |Breakfast was uncomplicated well cooked and served quickly with a smile. Nice first thing of a morning. |All the staff worked their socks off to deliver fantastic customer care with a smile. Not to be taken for granted in this fast paced world. |Would we stay again . Yes ????
Don't let this "in need of an upgrade hotel" put you off. 5 of us have just spent a fabulous weekend here. They have the most friendliest, welcoming staff you could meet. Our rooms were spacious, clean and comfy. The food was excellent and none of us could find fault with the hotel. Oh and of course, entertainment on both evenings. Couldn't ask for more. We'll be back!
Stayed here on business for 3 nights back in December. It was a mixed bag. Check in was a bit hectic but the benefit of the doubt to the staff as there was a funeral on. Rooms were clean but dated. They are in need of an overhaul. Very dated. Staff excellent. Happy to help. Good on site parking. Breakfast wasn’t the best but it filled a hole. Wouldn’t want to stay there any more than I did but I’d have it as a 3.5 if TripAdvisor allowed. Wasn’t the most expensive so I believe it was value for money.
Paul and Yasmin were fantastic there customer service was brilliant nothing was too much trouble, food was good with plenty to choose from. The hotel is dated and needs some TLC, pillows and bath sheets could be better. The hotel is cleaned to a very high standard.
Was in the hotel yesterday at an event organised by our line dance teachers . The staff were lovely , very helpful and courteous , nothing to much bother . Everyone said food was really tasty , my vegetarian lasagne was lovely . Many thanks
Very much in need of upgrade regarding the decor, but this place is the cleanest hotel I have had the pleasure to stay in, staff are fantastic, happy to help and happy by nature, breakfast is brilliant, and yes I most definitely would use it again.
Stayed here in February 2023 and were the only guests in the whole hotel! Really lucky. Just a shame the place and staff gave off creepy vibes. (Idk if it's the fact that we had the whole hotel to ourself or what)
Took a small coach party for 3 course lunch. Paul was so nice and friendly and couldn't of been any nicer to us. The residents loved him and enjoyed the banter. The bar lady was lovely too. The meals were excellent and everyone was happy. It was a great end to a good day on largs.
Many thanks Sheryl
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