Westwood Square Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
I have tried a significant number of pharmacies recently due to a shortage of some medications.
Out of all the ones I visited (almost 30 different pharmacies over 10 days) Westwood Square was the only pharmacy who spoke to me with understanding and compassion.
I was given friendly, helpful advice, and they ultimately were able to find/provide the medication I had been searching all over South Lanarkshire for.
Very grateful for their assistance.
I accompanied my wife to this pharmacy because she has a urinary infection and needs antibiotics, when we arrived I started explaining to the person behind the counter what the issue was and he went and asked the pharmacist if he was able to see us, I was doing all the talking on behalf of my wife because her English is not very good and the first question this pharmacist asked was if “we were registered with a doctor in Scotland” in a really condescending tone, I simply responded with a “yes” even though I felt the question was completely unnecessary because by simply taking my wife’s name, he would be able to see that all her details are on the system. Anyway, after this question, he simply stated that he was very busy and that he wasn’t able to see us because they were going to close in 30 minutes and we should had gone earlier. Excuse me! But i finish work at 5 and it’s impossible for me to go earlier, besides the pharmacy didn’t close until 5:30.
We simply turned around and left, we went to another pharmacy down the road called “Murray Pharmacy” and the pharmacist there literally saw my wife, asked for her name, DOB, symptoms and prescribed the antibiotics. All within 5 minutes!!! 5 minutes literally.
The way the first pharmacist acted is simply unacceptable, I don’t know why he acted the way he did, but it’s awful.
Excellent pharmacy. They managed to acquire my medication within less than 24 hours, when I had been told by the pharmacy that I normally use that it would take 3 days for it to be delivered. Would definitely recommend the Westwood Pharmacy
Nice friendly staff. Great being disabled they deliver to my door.
Shambles of a place. My son has strep throat and they told me on the phone they had his medication in stock and could take my private prescription as I couldn't get an NHS GP appointment.
Turned up at the pharmacy and they refused to accept the prescription. Absolute waste of time.
Went to Fenton's at the Greenhils who thankfully had the medication and were happy to help.
The attitude of the staff in the shop was also absolutely shocking. Wouldn't even go back here in an emergency.
Amazing little pharmacy, nothing is ever a problem for them and they have helped me with emergency prescriptions when I’ve been careless and forgotten to order them in time! I work in healthcare and know the pressures faced by pharmacies but this is the best chemist in EK, such lovely people that work there thank you so much.
I tried over 30 pharmacies for prescription that was apparently out of stock due to a manufacturing issue. However phoned Westwood pharmacy and the staff couldn’t have been more helpful and managed to get me it in within a few hours. Also ensured they had supply for my next prescriptions. Top class staff.
Absolutely brilliant chemist been going to the chemist for nearly 50 years seen owners and staff coming and going to be fair there hasn't been many it's always been a family owned business,when you go in everybody always makes you welcome and they always have time to spend a little time with you and have a wee chat with you and at the end of the day that's what customers want friendly staff after all it's nice to be nice 5 star's definitely ???? xx
Quick Facts About Westwood Square Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 05:30 PM |
| Sunday | Closed |
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