West Point GM Parts Center Info
Amenities
Service options
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In-store pickup
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Credit cards
Best KPortal Reviews
These guys have very poor customer service and communication. Called Elite GMC and ordered a part for my 2020 Sierra HD Denali. I went to Elite to pick it up and was told to come here. When I called to order the part they never told me I needed to pickup here. When I arrived to pickup the part I ordered no one knew anything.
GM is charging premium prices for parts so as a customer I don’t want to get the run around.
I’ll order my parts on Amazon instead of coming here again.
Y'all need to hire more patient delivery drivers in the South Houston region
I waited more than 30 minutes to ask for part 0 customer service
After being mislead by dealer, Elijah was able to get me sorted. Turns out that what I was wanting was much more than was willing to pay. Still, efforts made by Elijah restored confidence after fiasco with your at the dealer.
I was on hold someone picked vup the phone , then they pushed buttons in my ear then hung up in my face. Well with sayin that they're very rude!!!!
Excelent customer service Matthew is a great service advisor ask for him on your next visit to westpoint service
Great fast service. Clay was very helpful and informative.
They're expensive but they have the parts
Quick Facts About West Point GM Parts Center
Today
Opening Hours
| Monday | 07:00 AM - 06:00 PM |
|---|---|
| Tuesday | 07:00 AM - 06:00 PM |
| Wednesday | 07:00 AM - 06:00 PM |
| Thursday | 07:00 AM - 06:00 PM |
| Friday | 07:00 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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