Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best KPortal Reviews
Have always got a good meal from here, but seems like the staff don't want to actually do their jobs and serve food. Showed up a little after 7:00pm on a Sunday and waited until 7:05pm at the drive thru, waiting for someone to take our order. Parked and then tried both doors only to find them locked. No signs up anywhere to indicate they were closed. Whoever owns that location is losing money to workers not working during posted business hours.
Food was hpt and fresh. They did wrap the burger inside our w the wrapper so I hope ya used gloves. Also fix the speaker, no ine should need to yell their order into it.
Poor management. We are staying at the hotel next door to the Wendy's on New Bern Road. They claim to be open until 12am. Last night at 11pm, my husband and I went over and they had no beef and the only items they claimed to have was only chicken. Said they were waiting on the truck. Tonight 4/18 at 11pm, my husband goes over to get a frosty and a sandwich and they said they are only selling #3's chicken nuggets. 2 nights in a row with no food does not make sense especially when my window faces the drive through and people have been going through the drive through. Really Sad.
Food is fine. Been going here for actual decades. Now they've decided to start turning off the frosty machine at 1030 when closing at midnight. I wager either they are incompetent and can't fulfill closing duties and cut corners like this, or the more probable answer that they don't have enough closers and have to cut out time sinks like cleaning the machine closer to closing.
Just don't lie and say this is policy now when a quick search easily shows this is not the case.
I went inside Wendy's Sunday night and stood at the front counter patiently for several minutes only to be told that If I wanted to be served I would have to go through the drive thru. They proceeded to tell me they were only running the drive thru register and that they would only service the drive thru and the people from the hotel next door. So basically instead of servicing someone inside their establishment they chose to turn away business. The worst part is if they weren't planning to service anyone inside the restaurant then why would they accomodate people from the hotel and why would they not put a sign on the front door telling people this. I only wanted a JR Cheeseburger how hard is it to ring it up and pretend like I was in the drive thru. This is not my first experience at this location. I will never go back to that location they absolutely suck at customer service.
You always have to sit and wait for your food longer than expected one day. I went there at 10:30pm while making my order was told that they did not have any “Meat” just Chicken sandwiches and nuggets for the night… so you’re a Burger chain that do not have Burgers?
Great location off the Highway and easy on and off. The restaurant was clean and not so busy inside. The drive-tru had about 8 cars waiting so we decided we I go inside to eat. The service as ok, he was there just doing his hours not much on the customer service part. The food came out quickly and the temperature was hot. I enjoyed the new strawberry lemonade and will get again. Maybe add some vodka for an extra kick when I get home. The food was good and enjoyed sitting down for the meal while the fries were still hot. Will definitely visit again.
This place is hit or miss. Seems as though you'll sometimes get good service and other times the employees won't even acknowledge you.
Food is usually still good though. It's tucked away off the highway so very easy to miss unless you look for the signs.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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