Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best KPortal Reviews
This place was quick. On our way to visit family in the hospital. Had a large order. They got everything right. Fries were the only bad thing. They were tough, and tasted like old grease.. but everything else was great.
I will not be going back to the Wendy’s in Franklin, Virginia again.
The last straw just occurred. Keep in mind that I will only go there once a month because of how slow this Wendy’s is.
I ordered online in the app and waited for pick up in the drive thru. I got my order and checked it. I always try to check the order because they miss stuff a lot. I was missing my jr bacon cheeseburger. The young man at the drive thru was polite and asked for my receipt. A minute later, an older woman opened the window and said “let me see the bags”. I handed them to her and she closed the window for a couple of minutes and then opened it again and handed me back the bags and then closed the window and did not say anything. The missing burger was in the bag. The fries were cold but I did not say anything about this. I was in shock and waited for the young man to open the window. I asked if that was the manager who had taken my bags and he said yes. I told him she had just handed me back the bags and did not say anything to me. He apologized and asked if I wanted to speak with her and I said no and drove away. No one should have to deal with customer service like this. Literally every other Wendy’s location I go to is not like this. I will not be going back to this location ever again.
Food coming out was little slower than normal but the food was delicious and everything was fresh off the grill and I thoroughly enjoyed the meal.
Breakfast English muffin sandwiches are a hit and miss. 7 out of 14 times the English muffin was so hard you couldn’t eat it. 1 day the egg smelled rotten and couldn’t even eat the sandwich.
Best Wendy's I've ever been to. Great service!
It's a Wendy's. Their food is consistently good. This Wendy's was cleaner than most. The employees were nice, but the service was slow. The soda machine wasn't dispensing ice, and many flavors were out. The parking lot is a bit of a rat maze. Why four stars? Because despite the minor issues and frustrations, my order was filled accurately, and my food was good.
Worst Wendy's ever, out of some Sodas, no ice, slow service and cashier with no customer service skills
Drive thru line was long, so I went inside. The cashier Monica, was very friendly and helpful. She took my order and the food came out in less than a minute it seemed. Chili cheese fries were hot with plenty of toppings. The spicy chicken was hot as well. One of the best Wendy's I've been to around the area.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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