Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best KPortal Reviews
Bun was super hard. Almost as if the burger has been made for a wial got soggy then hardened as they do. Fries were cold. Service sucked they almost seemed pissed I even pulled up. Inside was closed before it should have been. Will never go to this wendys again. Hope corporate shows up. Absolutely horrible food.
Sat in the drive thru for 15 minutes, to have to repeat my order 3 times, to get to the window to be told the system has crashed and we can’t get our order. We were in a rush and wouldn’t be able to stop again for food, we asked since they couldn’t see the order if we could just tell them the order, we already knew the total of $21 and could’ve given cash. The inconvenience with no resolution is insane, but at this particular Wendy’s that’s always the problem. Orders are always wrong, followed by a lack of care, huffing and puffing. Ice cream machine is always down. I literally just saw 3 employees smoking weed in the parking lot. Definitely get it together at this wendys. I’m literally also in the food industry, there’s no excuse for this place.
People always wonder why I don't eat at Wendy's. Here it is. Nobody in the dining room but me, my wife and our son. Still dirty floors, no condiments, only small cups, out of tons of soda options, surfaces that I'm pretty sure we're last cleaned when they were installed.
Just plain dirty mediocre food. Would not recommend.
Penn Hills location, finally paid for Hot fries, Hot nuggets and a close to Hot burger. Didn't have to wait for 10 to 15 minutes to place my order using the drive thru. Was this a fluke or does this place have a new owner?
Being told by the manager that I can’t have hot fries with my order is bogus! Being dismissed by the drive-thru cashier because the line was getting long & I wanted hot fries was unprofessional. I asked for hot fries while placing my order. I will say that the only person who wanted to help me & did was Merle. He not only told me that he would drop hot fries for my order, he brought my fries to my car & was so kind about the entire situation. Please hire more people like him, your reviews will increase! All 5 stars for service goes to Merle.
So they call places like this "fast food" more like inconvenience food! So for starters I went on lunch at 1130am went there to find all the doors locked no way I could use my lunch break to sit in a busy drive thru line.
Part two: wife suggest I pick up something for the house for dinner after work. I have three kids, myself and wife. I ordered via the app and selected pick in store.
Walk up to the door and it's locked but there was people in the dining room and when what appears to be an employee said "I think the our Inside is closed" I said well I selected pick up in store and walked right past him.
While in the store there was two female workers working, I stood there with my phone in my hand for over 4 minutes I know this because I timed it with the timer app on my phone. The whole time the one girl constantly walked past me, no greeting, no talking whatsoever completely was oblivious to me being there.
Two other men walked in after me they was at least talking to one another so you would think that would yield the worker to acknowledge one of us NOPE!
She bagged up my order and I said I'll move to the side to check my order. She then announced to the store very loud "I'm going on break"
Now a $50 order I'm checking it so I don't have to come back, sure enough my order was missing 2 10 piece nuggets and fries.
I went back to the counter thw other girl acknowledged me faster and I looked at the receipt and said what I was missing and she said you're probably missing a coke too because the coca cola is out. I said well the other girl never told me that and I have all my drinks so your guess as good as mine as to what she poured me.
Based on others reviews the lack of effort or care or quality control is bare bones. With the amount of time it took I should not have been missing anything.
It's quiet sad this isn't the first time I've had a bad experience here. This store needs a fast life changing shift in the staff a complete gut job because no one gives a darn about the job they do.
I would really like a refund but even that is like fighting city hall!
My wife had a craving for a baked potato at 8:30 at night, so I took her to Wendy's for one of their famous potatoes....and they were out! It would not have been so bad if this was not the THIRD Wendy's we had gone to, and they were all out. One even had the doors locked at 8 pm. What's going on, Wendy's?
I went here a few months ago because I wanted to try the Peppermint Frosty and it was delicious. Didn’t wait long in the drive through and the young man working there was super friendly and accommodating.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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