Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best KPortal Reviews
Burger was pink and not cooked all the way through. Worker said there were no fries, no coke, and candied almonds could not be removed from salad despite that being an option online. The Summer Strawberry Salad did not come with its dressing.
My food was hot and fresh. The service was QUICK! Jeremiah was helpful & patient with explaining the menu options to me!
I rate 3 stars due to the staff being polite, however beyond that there's not too much to boast about. Today, not being the first time unfortunately, I received undercooked food. It was too rare for me to feel comfortable eating, and i was overcharged being that it was not the burger i wanted. I got home, and began eating and into my third bite, this is what I saw. I just ask that the worker's start ensuring that their patties are fully cooked. I advise that you always make sure to check your bag before you go all the way home. Thankyou however for the staff being polite.
(The following review is regarding a drive thru experience at Wendy's in Ruckersville, VA # 00008392, and an additional number on my receipt says # 3163. ) This was the second to worse stop at a Wendy's location that my family and I have ever experienced. We stopped at this Wendy's while traveling. First, let me say that the positive was the workers were nice. The timeliness of the order was very poor. We were asked to pull forward while we waited on our sandwiches. One would assume that meant they were being made fresh. I am sorry to say they were anything but. The meat tasted tough, overdone, and had hard edges, as if it was made many hours before we ordered. The buns on our sandwiches tasted stale, as if they had been exposed to air for a good while. Our order was wrong, short one sandwich and one fry, included no spoons with which to eat our chili, no crackers and no napkins. The crackers, when we asked for them, were very stale. The reason we stopped at Wendy's is because we expected fresh food, as we usually get when visiting Wendy's. Sadly, we did not receive anything even close to what could be considered fresh. The food was terrible, most of which was not even edible, and definitely not worth even a quarter of the amount charged. We frequent Wendy's fairly often when traveling, but this one was quite a let down, and not what we have come to expect from Wendy's. I don't know who is running this Wendy's, but they need to get their act together and whip this location into shape. It is a black mark on the Wendy's franchise. They can do better! We will NEVER visit this location again, and based on the poor quality food we received, would not recommend it to anyone else.
I had a customized order and it was perfect! I let the staff know that it was exactly how I ordered it and delicious. Thanks Jeremiah at the Ruckersville VA location for extra time and effort it was appreciated.
I'd give negative stars if I could. The service has gone completely down hill, and that's being generous allowing for pandemic staff shortages. Today I waited in line for about 5 minutes just to order, once I got to the speaker I was told they'd be right with me. No problem, it was lunch time, but then I waited at least another 5 minutes all the time listening to every word said for the cars ahead of me because the microphone was left on. I ordered a kids meal and 2 #3 chicken nugget meals with a large coke and bbq sauce for one and ranch and a large sweet tea for the other. I'm then told "I ain't got coke pick something else" so we chose root beer. At the window I got the drinks and one meal and a kids meal was when I didn't leave was told I was done. I said " I should have one more chicken nugget meal" and was told I would have to pull up. Almost 5 more minutes later someone brought out the bag. When I got home 20 minutes later the I had 1 chicken combo, 1 kids meal, and the bag I waited for which contained 8 nuggets, no sauce, and the tea was unsweetened. Honestly this is beyond poor service, the receipt was correct and I certainly was charged for everything but clearly it's too difficult to pay attention to what is being served. I go there from time to time because there's not many other choices and it's something every time but this is over the top. The ONLY positive is the young man who collected the money, he is always polite and professional, even when you hear nothing but chaos in the background. I did attempt to call but no one answers, the management should be embarrassed by this mess.
Awesome experience. First time at this Wendy's. Got my food in less than 2 minutes and it was hot and fresh. Great job by workers. Highly recommend. A+
We were going to eat at Wendy’s as walking in customer came out and said they are really slow. Most times they are anyways. Today was worse than before. One customer was waiting on a refund for wrong food that he waited for awhile to get. Then they had to go call someone because they can’t give refund. There still another group in front of me to order food. Someone went back to let them know people needed to order but they said they trying to figure out the refund first. So we left and went somewhere else. See why you guys are never busy.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 10:30 AM - 11:00 PM |
|---|---|
| Tuesday | 10:30 AM - 11:00 PM |
| Wednesday | 10:30 AM - 11:00 PM |
| Thursday | 10:30 AM - 11:00 PM |
| Friday | 10:30 AM - 11:00 PM |
| Saturday | 10:30 AM - 11:00 PM |
| Sunday | 10:30 AM - 11:00 PM |
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