Well Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Crowd
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LGBTQ+ friendly
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best KPortal Reviews
Order long life bread gluten free comes as fresh with just 6 day life little freezer space .that's why long life ordered
They have always been very helpful. Sometimes there is a wait but it can be very busy in there. People come in from the doctors and people come to collect but they do work as fast as possible. They are very kind, helpful & polite. They have some seats in side to sit but if they are full you will have to stand. They did only allow two people but this was during covid and they have now eased up with this. It really is a great pharmacy and I don't like using any others. Not a bad word to say. The wait times aren't their fault they go as fast as they can.
Used this pharmacy for a number or years coming in weekly for my daughters medicine. And over and over we were let down leaving us without life saving medication. Iv since moved to a new pharmacy who are outstanding and it really highlights how poor the standard is here. I was also told to avoid the pharmacy by a member of the gp surgery reception staff.
Like a lot of reviews on here, I was given a prescription by the gp and was told it would be sent to the pharmacy, wasn't told it would take 48 hours to be able to collect, I was ill then not in 48hours! I arrived to collect and waited 15 minutes to be served. When finally I was served I was told I would have to come back later because it hadn't been 48 hours. They had the prescription and medication but it had only been 43 hours. Three hours later I recieved a text saying I could collect the medication. Needless to say, nominated pharmacy changed to Asda Hinckley.
Yet again my medication has not been delivered and no telephone call as to why. I’ve been without medication since Saturday evening and it’s a bank holiday. Absolutely appalling.
Only recently moved from Desford and yes earl Shilton is a bigger village, but oh my days words fail me on this place. Some people's medication is actually quite important yet the staff here do not seem to get that. Stuff takes ages and gets forgotten to be put on the system.... how with so many staff is it so bad.
I only hope it gets better.
Absolutely awful customer service. No comparison to the length of time it takes to get prescriptions from the other chemist in Earl Shilton. No one could give me a sensible answer about why it takes 48 for them to receive an electronic prescription from the doctors and then three days to prepare it, when they don’t actually prepare it at all. It then takes twenty minutes when you go in (and that’s from when you get to the desk. You have to queue outside because they only allow 2 customers in there. They don’t answer the phone (I tried 14 times today) and the pharmacist did not raise it as an issue when the label that they printed out, did not match the number of tablets prescribed. I will not be returning.
This pharmacy use to be great now its gone low as low can be they never have all the prescription you order even on repeat I went down to get my wife's new prescription but when I got them home they were the same as her old ones went back said it will be 45minutes that was yesterday my wife went down today and the prescription was still not ready another 45minutes wait this is becoming a joke
Quick Facts About Well Pharmacy
Today
Opening Hours
| Monday | 08:30 AM - 06:30 PM |
|---|---|
| Tuesday | 08:30 AM - 06:30 PM |
| Wednesday | 08:30 AM - 06:30 PM |
| Thursday | 08:30 AM - 06:30 PM |
| Friday | 08:30 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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