Well Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Other
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LGBTQ+ friendly
Best KPortal Reviews
They're fine if you ever need to go in and pick up your prescription the 'old fashioned' way, but their delivery service is useless. I used to be with an online pharmacist for my regular prescription, which came in the post, never an issue.
Somehow, my nominated pharmacy got changed to this pharmacy (without my consent, but that's another matter), and was assured it would be OK as they offered a delivery service as well.
Endless problems ever since. The delivery drivers can't follow simple instructions. I work a lot of nights so won't be awake to answer the door if they come early. This has been communicated to them, and a safe space to leave the medicine has been given.
Sometimes, the instructions are followed, but most of the time they bang the door repeatedly, start calling my mobile while I'm trying to sleep, and then leave, taking my medicine with them. I then have to call and remind them of the instructions I have given them every month. For the medicine to be re-delivered at a later date.
On top of that, I frequently have medicine missing from my delivery. Yesterday's delivery I'm missing my clopidrogel, which I haven't been on for very long, so don't have any spare. Guess I just won't be taking that one until I can sort this out.
It's a joke, it's people's physical and mental well-being at stake. Beyond useless. I'm going to be contacting the GP and insisting that they are removed as my nominated pharmacy. Enough is enough. I want to go back to my online pharmacy, at least they managed to get the basics right.
Said my tablets would be delivered same day as need urgently! I’m still waiting for them and can’t get hold on phone
I'd like to say 'Thank you' to Sara the pharmacist and all the ladies at Well Pharmacy, Market Place, Batley.
Always efficient, with pleasant and polite service.
I have always found the staff helpful.
I want to say 'Well done' for providing great customer service.
Keep up the good work, it is appreciated!
Booked a covid booster 3 weeks in advance, turned up in the afternoon on time to be told the person is not in today try a gain tomorrow, they had time if bothered to ring me, my time petrol etc what an unprofessional shower,I will not be going there again.
On Google the timings are mentioned till 6 pm but the pharmacy gets closed even before 5 pm.
Always text me on time for prescriptions
The staff are always really pleasant and efficient, very helpful
Lovely staff, always friendly and helpful, have some good offers too!
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