Watts Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
The team at Watts Pharmacy are great! Gita has been there for years and she is honestly so lovely. Always at the main counter ready to help and give advice. Pharmacist Fareema is so enthusiastic and willing to offer medical advice when needed alongside with Angela. The three make an amazing team and I wouldn’t go to any other pharmacy. They always make time to help.
I recently visited Watts pharmacy and had an exceptional experience. The level of service and care provided surpassed my expectations. The waiting time was significantly reduced, and the overall efficiency of the pharmacy was remarkable. Farima's professionalism and expertise were outstanding. She attentively listened to my concerns, provided comprehensive information, and made me feel confident about my treatment plan. Her genuine care and approachable nature created a warm and welcoming environment. I highly recommend Farima and this pharmacy for their exemplary service and dedication to customer satisfaction. Thank you for making a positive difference in my experience as a customer.
My experience of this chemist has been a reliable and a prompt service. Staff are helpful and polite.
My grandmother being coming here for years and time to time i come with her. I realised the pharmacist has changed and she was so friendly to my grandmother and helpful as well. Farema was very professional even tho my grandma is a bit slow the pharmacist was really patient with her when she wanted to pay and had questions.
A great experience, for the very first time I actually saw a pharmacist helping out a desperate patient, and providing a personal service. Fareema has really impressed me with her caring and professional service. She contacted my GP and sorted out the prescription. I am so glad I have made the move from Lloyds and Copes. Hope Watts keep up the good work.
Thank you
I have my prescriptions electronically sent every month from my surgery to the chemist. I would leave it a couple of days to give them time to prepare my medicines. I finally made it there 7 days after it had been sent and they hadn’t even looked at it yet.
Unsurprisingly they didn’t have all of it in stock which meant coming back again.
That don’t sound too inconvenient. You’re probably thinking I’m being a bit rigid but the thing that makes it unbearable is the self important, unhelpful and sometimes rude service at the counter by the lady on the till.
She would certainly benefit from a customer service refresher course.
Her demeanour and approach made it an extra arduous task to have to return again. It left me feeling unsettled and quietly seething
Extremely appalling service. I went in to pick my prescription as usual. I was asked to wait outside the shop because they needed to close for an hour. Knowing very well I’m a diabetic and waiting that long meant I had to hold my uncontrollable bladder. They could see me outside the window how much discomfort I was in, and I even knocked on the door several times. Eventually there was a delivery for the shop so they had no choice but to come to open the door. I then explained to the staff that I have a weak bladder and I could feel my sugar level going low so I needed to collect my prescription and go. She ignored me and locked the door. I kept knocking on the door. Another person standing outside also waiting to collect their prescription. saw how much discomfort I was in and also knocked on the door a few times only to be ignored completely. I wouldn’t recommend to use their service! Very rude and inconsiderate staff!
The lady working there is extremely rude and racist. Giving me faces while I went out with his colleague, probably mocking me for my english.
I saw her in the glasses of the shop and she even pretended to have not done anything and denied it.
She should be ashamed of her behaviour and sacked...worst customer service i have ever experienced.
Quick Facts About Watts Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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