Watson Automotive Services Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Best KPortal Reviews
I called one morning because my car wouldn't start and they told me they were booked for the day but said I could bring it in anyway if/when I got it running. Once I got there, I was told since it was Friday, I might need to leave my car for the weekend and they'd get to it by Monday. No problem. I left Betty Blue there. Roughly two hours later, they called saying she was ready to be picked up. Yay! ???? All I needed was a camshaft sensor and that was an easy fix. I was so pleased that they took a moment to figure out the problem before putting me off until Monday. Sweet! I was rolling in no time! I'll use them again and I recommend them to everyone. They took care of me quickly and they had a reasonable rate. They are my go-to. I need a tune up today and a AC check. I'm on the way to Gordon's! ????????
This place saved my 1993 Cadillac. We took it to 4 different places over the last 10 years and no one could figure out it's "issues." It would randomly yet consistently die and had SO many electrical problems. I just dealt with it, because no one i took it to knew how to fix it. I was told I would just have to drive it that way, or that it was time to get a new car, not something I can really afford. Recently though, it had started back firing and refusing to accelerate (at times when I REALLY needed to). Took it to my all my mechanics, they flushed the transmission and said just drive it until it won't drive anymore. I looked this place up online because I thought, with all the money my family has put into the car (and the fact that it only had 100,000k or so miles) I need to at least try. Coming here was the best decision I have ever made. I came in, thinking that it was finally time to put my car down. Turns out, it had the wrong type of distributor in and needed the computer replaced (maybe more technical than that). It runs SO WELL now. I have never had this much confidence in my car. It has been about a month since I got it back and I am ELATED. not a single issue yet. It is an hour away from my house, but I will be coming back (hopefully not too soon) for every little thing my car needs. I am so incredibly happy I get to drive my favorite car!
I taken my 1995 Cadillac for repair while having issue with my idle speed control motor that was causing a cut off issue when starting up while hot. they charge me 400 and something dollar for nothing my car was worst after receive it back and i still have the same issue with my car. in short they have not fix my problem just charge me 400 something dollar. I don't think they know how to work on Cadillac let alone know what they are doing, i will not take my back there again I will just take it to Cadillac dealer. they don't deserve one star.
They did a good job repairing my vehicle. My problem is with my bill. I got an ignition coil replaced and they charged me an $85 diagnostic fee that they did not discuss with me. Every mechanic that I have taken my car to has waived the diagnostic fee if you get a repair. This place just snuck the diagnostic fee on my bill. It would have been different if they had told me that they would be adding a diagnostic fee to my bill before hand. I do not think this place is honest and they will never get my business again.
I brought my vehicle up to Gordon Automotive and they told me what problems I had at hand. They worked on my vehicle diligently and returned my vehicle in good shape in just a matter of days. I appreciate everything and rely on this shop when my car has any sort of issues. I always recommend this shop to anyone who is dealing with car troubles.. their definitely great at what they do. Thank you GORDON AUTOMOTIVE!
I am currently have the worst experience possible with these people. I took my car there for brakes and to fix my leaking sunroof and a few other minor things. The initial fix took around a week or so for me to get my vehicle back only for it to rain that weekend and my wife tell the sunroof was not fixed. I was a little upset after jus paying them over $1,200.00. This was in June 2017 we are now in Novemeber and these people have not returned my vehicle and whenever I call they say it will be ready the next day only to tell me the same thing the following day. Stay away from this shop they do horrible business and they never return calls you will have to track them down like your a bill collector.
TOTALLY DISAPPOINTED!!!!This place is not as good as reviews state I promise. Originally went in for overheating classic Cadillac. They changed radiator hoses but placed the top hose laying on the belt. They said it would be ok. Over time the hose has worn quickly due to the belt rubbing it. Second visit, Months later the vehicle is still running hot. I now have to pay labor fees to replace the belt they placed on my belt. On top of that they have killed my muffler and exhaust system some type of way. I bring it to Alan's attention and he basically said deal with it. Mind you this muffler and exhaust system is just 2 months old. Now instead of the quiet purring 1973 Cadillac I brung in to them, it sounds like a 76 nova on the race track and it backfires. OMG, my car has never backfired. The fumes from the exhaust are so harsh I honestly get light headed now while driving. I can't believe they provide this terrible type of customer service.
I brought my car in because these people came highly recommended as Cadillac specialists. I drive a Cad SRX 2010. My engine light had been ON for some time. It was diagnosed by them to be the Catalyst Convertor. I was charged over $2500 to fix that plus and oil leak and was told it would take 1 week. 4 weeks into the job, I began receiving the run around and kept being told that the car would be ready the next day or the next week. Finally, on the 7th week was able to pick up the car, only to drive 2blocks away and the engine light came on along with the oil pressure light and instructed by the car to shut OFF the engine. I took it right back to them who kept it yet another week. Picked it up again only to have the exact same thing happen. I then determined that the likelyhood of this facility truly repairing my car was next to nothing. I was forced to take to new repair shop to start this process all over again. This was an absolute nightmare!!
Quick Facts About Watson Automotive Services
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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