Waterside Motors Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Very professional, good communication and fair prices.
Not the cheapest but you can trust Scott and his workshop to do the work properly.
Recommend.
Mistakenly left side lights on. Battery flat on return. My breakdown cover unable to be contacted. Walked to garage, after a neighbours recommendation, explained my predicament. They stopped what they were doing and came within 10 minutes. The mechanic used a jump start device and the car started immediately. He gave me some follow up advice and we were then on our way.
A first class, friendly and prompt response to my situation. The cost was minimal in comparison to how I was feeling about my problem initially.
Great service from Waterside Motors, most recently in preparation for my Citroën's epic journey to Ukraine. It's arrived with no problems and will be put to good use there. Thankyou again ????
Can't thank this garage enough for helping me out when I was in need. Unfortunately my car was not worth fixing. All of the members of staff I spoke to were helpful, pleasant and made what could have been a very expensive issue less stressful
Strongly recommend this local garage for your motoring needs
Please be careful using them, I had my car in for some work recently on my rear brakes including replacing both backing plates, which cost
over £700. This job took over a week to be completed as they told me they were waiting for specific backing plates from Mercedes to be delivered. I found out soon after from a different garage who did a repair on my rear brakes (abs light came on) that they they hadn’t been replaced, the mechanic actually showed me the rusted backing plates (they were literally crumbling apart) that he had removed from my rear wheels and the faulty bearings which waterside claimed to have replaced. And incidentally, they managed to get backing plates on the same day - so very confused why Waterside took so long to do nothing. This is unacceptable but nothing I can do about it now as I doubt they would admit fault and refund me. So just be careful that the work they say they are doing is actually getting done and also that they don’t over charge - get a second opinion. I will try to take this matter further but not sure what I can do. Lesson learned, stick with a garage and mechanic you know you can trust!
Waterside Motors have been my family's choice for many years now. We have always found them to be trusted, fair priced and accommodating. Work done has always been to a high standard and in most instances they have managed to operate around my work schedule as my car is essential to my job. MOT's have never presented a problem and advice was always offered. Recently I had cause to be concerned re an upcoming MOT. Fortunately I had allowed plenty of time before the MOT was due, the problem was dealt with by the able staff and my car passed with flying colours due to the knowledge, skill and professionalism of the mechanics. With this kind of service I shall continue to be a loyal customer.
First time customer becomes last time customer.
A simple MOT demonstrates some flaws in customer management and service.
Car fails it's MOT (which is fine), but am then told that remedial work has been undertaken so that it becomes a pass.
No matter if a pass or fail, ANY work no matter how big or small must be authorised by the vehicle owner. That requires a chat. A chat that never happened. They just did stuff.
Absolutely dissapointed by this practice.
PLEASE HEED THE OTHER WARNINGS.
Put my car in for a service and it came out with a dent int the door. They refused to accept liability for the dent, which I now have to pay for myself. Very bad service, DO NOT USE!
Quick Facts About Waterside Motors
Today
Opening Hours
| Monday | 08:30 AM - 05:30 PM |
|---|---|
| Tuesday | 08:30 AM - 05:30 PM |
| Wednesday | 08:30 AM - 05:30 PM |
| Thursday | 08:30 AM - 05:30 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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