Vantage Pharmacy Info
Amenities
Service options
-
Delivery
-
In-store pick-up
-
In-store shopping
Accessibility
-
Wheelchair-accessible car park
-
Wheelchair-accessible entrance
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Best KPortal Reviews
Definitely listen to the reviewers pointing out the tendency for employees to speak to you in a condescending or downright rude way.
I’m a foreigner. I just wanted to know what my options were for trying to get an emergency supply of a new medication not yet on repeat, but the lady on the phone got hostile and started saying something weird about “No one here will risk their license for you.” I was so confused and have absolutely no idea what she thought I was trying to ask her to do, but she wouldn’t listen to me for long enough to get the message across.
[This review is from 7 months ago, but was recently condesned]
Incredibly organised, well stocked pharmacy housed in a very pleasant , open plan space, offering a swift service. Unfortunately, all of the staff are incredibly aloof and do not acknowledge customers the way in which they should. I’ve been served multiple times, and on most occasions, the assistant did not utter a single word. I fully appreciate they are all busy, and customers really just need to receive their medications; they’re delivering on that. However, sick people really do not need to see such gloomy faces. Cheer up team!
Amazing pharmacy. Well staffed with knowledgeable, polite staff. And totally set up to manage what I assume is a large number of local residents on their books. So happy we moved our preferred pharmacy from Lloyds to Vantage!
This is a covid19 walk in centre review. The centre observes social distancing. The area is fairly warm amd comfortable, recommend a coat, but the service is excellent. There was 1 person giving vaccinations but the centre was not busy at all.
My husband went to the pharmacy to get vitamin D for our baby as I was unable to do so. The health visitor advised us to go to the pharmacy with our baby’s red book and we would be able to get them. Unfortunately this wasn’t the case and the person who served my husband was rather patronising towards him by shoving a vitamin card in his face and asking him whether “he was sure his wife didn’t have the card” hence making assumptions. He could have been a single dad for all they knew and my husband came back home mortified and feeling really silly for the way he was treated. I even called the health visitor who was rather surprised by this then I found out that the card mentioned was for free vitamins. If this was explained at the outset by the person at the pharmacy, my husband would have happily paid for them. A little courtesy and asking questions go a long way so I’d suggest keeping this in mind instead of using a patronising and condescending tone with someone who maybe doesn’t have the knowledge and is just doing what has been told by a medical professional.
What a disgusting pharmacy this is! Called to ask to release my script and the man who I spoke to at 13.35pm on 06/12/2022 was incredibly unprofessional had no knowledge of pharmacy I'd be shocked if he was a pharmacist. Very rude and spoke with disdain! I proceeded to say thank you for your help and to have a lovely day to be met with him cutting the phone one me! Do better Vantage pharmacy!
The staff are really lovely, but
efficiency/speed isn't part of their service. Watching paint dry comes to mind ????
This pharmacy is so much better than the Lloyd's pharmacies I used to get my prescriptions through. I can call to order items and they're ready to pick up within two working days. Very busy next to the GP but staff are efficient and professional, and are also willing to advise if you have any questions.
Quick Facts About Vantage Pharmacy
Today
Opening Hours
| Monday | 08:00 AM - 07:00 PM |
|---|---|
| Tuesday | 08:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 12:00 PM |
| Sunday | Closed |
How to go there
Location
Places