Vanderbilt Automobile Repair Info
Amenities
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
We love bringing our cargo van to John and Alex and their crew! We've had them work on the engine, brakes, electrical, inspections, and most recently some badly needed rust remediation at the back of the floor. Always fair prices and a quick turnaround with good communication. The few times we had a recurring electrical problem, they re-evaluated it and made adjustments without charging us extra. Honest, no-fuss mechanics.
These people are not honest. I came here a few days ago to have my oil changed and when the work was done they parked my car across the street from the shop. When I went to pick up my car the next morning I had a flat tire, I left it parked and walked over to tell them I have a flat. They said it wasn’t their fault and I would have to pay them to fix the flat…. They were the cause of the flat as the parked my car in a hazardous place with glass and trash on the floor. Extremely unprofessional and changed me $50 to replace the tire.
These guys are the best. Been taking my cars there for years and they are always honest and reasonable. Most recently I took my car to get a repair covered by my warranty and they spent hours on the phone with warranty company to make sure I was reimbursed. Highly recommend!!
This is by far the worse mechanic I have ever been to. I went in for one problem. I left four other things they needed to fix which included my left and right control arm. I spend over 1000 dollars for those services and shortly after, my car began shaking (a problem I did not have prior). I took it to another mechanic for a second opinion. They revealed to me that my control arm on the right was put on incorrectly which ultimately caused an additional damage to the car. When this was brought to the original mechanics attention, I was met with a defensive tone and no resolution. I ended up having to spend another 600 dollars at a different mechanic to rectify their mistakes. Your money matters especially when you work hard everyday for it. If you want good quality work and good customer service, PLEASE DONT COME HERE!!!
My brake indicator came on along with the car and squiggly line indicator. Took my car to them they said no brake fluid within weeks same issue. I knew I had a leak I asked them to check and do a few other repairs and my inspection. I was told no leak they will change the master cylinder and that will keep that indicator from coming back. Didn’t explain where the brake fluid was going but I trusted them after $2100 spent two months later the indicator came back. When I take it back now they found a leak so he wanted an additional $700 to fix. Attempted to charge me $415 for a part that was $246 at AutoZone. I would never bring my vehicle back to them although the work they did to my knowledge was ok they aren’t honest and they are just looking to over charge. If you don’t wanna be over charged and lied to stay clear of this establishment
I came here for an inspection and some repairs. They came highly recommended from 3 friends and I will now start doing the same. Honest and straight forward. Really fair prices. Will definitely come back.
My brother told me to come here when I got my first car. I've never felt Alex or John tried to mansplain anything or do work I didn't need. Once I had a driver-side door rattle and after a free evaluation John said to save my money, there was no danger just a noise I might not like. He said, "I would tell my own sister not to waste money on fixing that." Their team comes from many countries and all smile and say hello. It's a good vibe and an honest business. I've since taken my car here to be re-painted, dents fixed, full tune-up, tires rotated, anything. I cross-check the price with others and they are never undercut, work is always done well and on time. Cannot recommend this place enough especially to first-time car-owners.
I have to mention I worked closely with Alex! I have an old car (very old btw) and I was able to get it serviced. It took a bit to actually fix but overall I was very happy with the service. Any time I called or showed up I received an update. Great customer service, great communication. I will continue to do business at this location and def recommend for any car services.
Quick Facts About Vanderbilt Automobile Repair
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
|---|---|
| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | 08:00 AM - 06:30 PM |
| Sunday | 08:00 AM - 06:00 PM |
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