Valdez Auto Total Repair Info
Amenities
Offerings
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Oil change
Amenities
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Mechanic
Best KPortal Reviews
very very bad service neighbors truck for a transmission swap took one year I brought a 1997 prerunner Chevy to get an engine swap provided engine just been sitting for 5 months will upload pictures
Caution. If you need quick service taking your vehicle to this place is risky. they are overwhelmed with work and will have you waiting forever with false assurances to be taken care of.
Juan will definitely find a solution. His time management is a little off but it's worth him taking a look at your vehicle. Example! I wasted over $500 for a simple $20 fix that Juan recognized as soon as my truck was unloaded to his shop by AAA. No more yard mechanics for me.
Dudes work hard ! They have even gone and got parts from salvage for my vehicle.
Great attitude anytime of the day! Fair prices with job done right. Awesome owner great staff. You can't top that.
Very bad service!! owner lies to you and does not fix your car/truck my truck has been there for almost 8 months and it's all taken apart and its not getting worked on
Had to get my car serviced so he did a wonderful job got it done in one day and got me back my vehicle so I can be on my way
This is being sent to "Juanito", the Proprietor And Mechanic, of Valdez Complete Auto Repair, located @ 923 Clark Ave., On the
EAST SIDE.
In NOVEMBER-2016, I took my 2004 Jeep Liberty to Your Auto Repair Shop, to have
(1.) Radiator REPLACED/ Still Under Warranty
(2.) 2 Cylinder Heads REPLACED.
(3.) 2 Head Gaskets REPLACED.
You QUOTED me the Repair Charges, Including Labor, to be $700.00
On that Day, You ACCEPTED $400.00
Down Payment, and Told Me, My Jeep Would Be FIXED & READY, in 1 to 2 Weeks.
I informed you, that I would give you, the "Remaining" Balance Of $300.00, at the
End of JANUARY-2017, and you were in
TOTAL AGREEMENT, with this.
Well it's Now MAY-16-2017, and "STILL"
My 2004 JEEP LIBERTY, Sits in your Auto
Repair Shop, "UNFIXED"❗
As of Last Monday, it Has Been "6" MONTHS
That My Jeep, has sat in the VERY Back of
Your Garage "UNTOUCHED"❗
Last Saturday, Was the 1st Time, to see it
OUTSIDE, in the FRONT, with your DAILY
ASSURANCE, that "Chuey", One of your Mechanics, Would have it FIXED & READY,
By the End of the Day.
Well, that Saturday Came & Went, & "Still"
My Jeep Remained, "UNREPAIRED"❗
In these "6" Months, you have given me,
One EXCUSE AFTER ANOTHER❗❗❗
✔In DECEMBER, your Excuse for NOT Repairing My Jeep, was that your "Mechanics", went Home for CHRISTMAS,
To MEXICO, to be with their Families.
✔In JANUARY, your Excuse was, that Your
Main Mechanics, were Still in MEXICO.
✔In FEBURARY, your Excuse was, that it
Was "TOO COLD", for your Mechanics to Work, on My Jeep.
✔In MARCH, your Excuse was, that it
Was "RAINING" Too Much, for your
Mechanics to Work on My Jeep.
✔In APRIL, your Excuse was, that you
LOST, some of your Mechanics, so NO
One was Available, to Work on My Jeep.
✔In MAY, According to You, My Jeep
WOULD BE FIXED, By "Chuey", One of
The Mechanics.
"3" Months BEFORE, I Told you to PLEASE, JUST REPLACE THE RADIATOR, THATS "UNDER WARRANTY" & to FORGET the Cylinders & Head Gaskets.
And, you Couldn't EVEN, DO THAT❗
✔In MAY-15-2017, My 2004 Jeep Liberty,
Remains, "UNREPAIRED.
On MAY-15-2017, You FINALLY Answered
My Texts, on WHY, WAS MY JEEP "Still",
NOT REPAIRED❓❓❓❓❓
✔You told me, it WASN'T getting FIXED,
Because, you WERE IN MEXICO, On a
"Family Emergency".
To the PRESENT, You have NOT answered
My Text, as to WHEN will My Jeep, BE
FIXED & READY, for me to take home❓
Respectfully submitted,
Gloria E.Torres
May-16-2017.
Quick Facts About Valdez Auto Total Repair
Today
Opening Hours
| Monday | 09:00 AM - 07:00 AM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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