Utica Lincoln Garage Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
Planning
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Appointments recommended
Best KPortal Reviews
Called the number after 8:00 at night because we’d just pulled into town and the “check engine” light came on. We hoped to get a recording for what time they opened in the morning. Chris answered and said to meet him when he opened in the morning. Thank you, Chris for getting us in and doing the diagnostic. It gave us peace of mind as we continued on to Maine for a family reunion.
Chris is an extraordinary guy - quotes ancient poetry and rock ‘n roll while he translates a technical & wordy diagnostic vehicle report. Of course when traveling through (loved Utica ❤️), there is concern about trust. Chris put us instantly at ease and we felt very much cared for.
Very easy to get there.
Upon entering, I was greeted by a very friendly man. He explained step by step the issues I was having, and making sure I understood.
Didn’t overcharge me at all.
Definitely will be coming back!
Also, it’s clean outside. Not too much traffic, and it’s in a quiet place in the neighborhood.
Utica Lincoln garage came highly recommended from a gentleman i met through conversation at my own place of work. I called and was able to set an appointment with just a few minutes of describing my issues. I didn’t have to wait a week they fit me in promptly within a day! It was easy to find and in a good and accessible area of Utica. I was greeted by Mr.Matt Cashion who is also the owner, he was nice and personable. That’s rare I find these days.
I explained the problem to his son Christopher , also co owner , that handles most of the labor. He took the time to explain to me the issue in terms I understood, being a woman it can be intimidating, and very easy to be taken advantage of but this was NOT the case.
I left my truck and unpon returning I was very happy to find it was done sooner than I expected and at much less of a bill than the 3 previous shops I had been quoted from.I have been to them a few more times since and will return anytime I need service. The shop did great and very reliable work with no issues and they even offers me coffee! I highly recommend Utica Lincoln garage to anyone looking for fair, reliable,and very appreciative customer service. It’s been a long time since I’ve found a place I could trust!! Also very pet friendly.
Chris came to start my car.He was very helpful and caring.He didn't want any money .We need more people like Chris.
I'm so grateful to Chris for helping my mother- in-law when she struck a deer. He was kind, knowledgeable and professional.
Brought in my BMW with an exhaust leak, resigned to paying a few thousand to make it right. Instead, they suggested a quicker, cheaper fix and had it done on the same day -- all for $200! Having waited longer and paid more money for much more basic work at dealerships, this was like some beautiful dream.
You won't find anyone who provides a level of service better than Chris and his dad, Matt. Nice guys who really know their stuff! Don't trust your exotic or luxe vehicle to any other garage!
Was referred to by another specialist in 2019 and been pleased ever since.
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