Upton Noble Garage Info
Amenities
Accessibility
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Wheelchair-accessible car park
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
A very helpful local garage. Knowledgeable, friendly and prompt, always able to help me with my car needs. Handy as close to my work. I would definitely recommend.
I have been using this garage since I passed my test, over 5 years ago. Always friendly and helpful, they go the extra mile and pick my car up for me from my home. As a young woman I could not ask for better service!
Best local garage!! So knowledgeable and really friendly people. Will definitely be a returning customer.
I wish I had read the other review of their abismal service and behavior. Do yourself a favor and stay away from this garage.
I had the unfortunate experience of dealing with Upton Noble Garage and their appalling lack of professionalism, abysmal customer service, and the downright poor manners of the proprietor, Paul Hoskins. Trust me when I say that you should avoid this place at all costs and instead opt for any other garage with positive reviews.
First and foremost, the lack of professionalism displayed by Upton Noble Garage is truly disheartening. From the moment I entered, I was met with an air of indifference and arrogance. The staff members, including Paul Hoskins, were more interested in pushing additional services rather than genuinely assisting me with my car troubles. It became evident that their priority was maximizing profits at the expense of customer satisfaction.
To add insult to injury, Upton Noble Garage carried out additional work on my vehicle without any prior authorization. Not only was this a breach of trust, but it also resulted in unnecessary charges that were never agreed upon. When I confronted them about this unauthorized work, they feigned ignorance and tried to brush off their responsibility. It was clear that they had no regard for ethical business practices or the importance of obtaining consent from their customers.
But the dishonesty didn't stop there. When I received the invoice, I was shocked to find that Upton Noble Garage had included work and parts that were never carried out. It was a blatant attempt to deceive and overcharge me. Thankfully, I had the presence of mind to involve my credit card company to dispute these false charges. They were helpful in reimbursing the amount, but it was an unnecessary hassle caused by Upton Noble Garage's deceitful practices.
This review serves as a sincere warning to others: exercise extreme caution when considering Upton Noble Garage for your automotive needs. Their lack of professionalism, customer service, and integrity is truly appalling. They will rope you in, upsell unnecessary services, carry out unauthorized work, and even include false charges on your invoice. Save yourself the frustration and headache by choosing any other garage with a positive reputation.
In conclusion, Upton Noble Garage's practices and the behaviour of Paul Hoskins, are utterly reprehensible. Spare yourself the anguish and financial burden by steering clear of this establishment. There are countless other garages that prioritize customer satisfaction and provide reliable, honest service. Avoid Upton Noble Garage at all costs.
Terrific customer service. Our van failed the MOT and they fixed all the issues on the day for a very reasonable price, and even drove it back to us as we couldn't get to them on the day to pick it up.
Highly recommend this business. Very friendly team.
Absolutely fantastic service, friendly and knowledgeable, can’t recommend them enough! ⭐️
I went to the garage for a quote, couldn’t believe how rude and unprofessional they are. Do yourself a favour and stay away from this garage.
Quick Facts About Upton Noble Garage
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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