University Service Center Info
Amenities
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Best KPortal Reviews
A close friend recommended them. My grandmother used to go there many moons ago for her car service needs. Stopped in for a quick inspection...and it was quick! Thank you, Mr. Tony. Fully inspected and renewed for another 365. See you next year!
If you need a quick auto service, nothing major... they are ok.
Charged me to fix catalytic converter o2 sensors and car is still throwing a code bring it back and he said he can't do anything to help
Fast and courteous service even when bringing vehicle near closing time! ????
Hey I took my truck down there to get whole truck new brakes and Rotors put on i went to my black community to give Tony some buisness his Sin did a Excellent job on my brakes and inspection my truck is great now its ready for the Winter Season now????????????????????????
Was filling up a few weeks ago before heading to Charlotte and noticed one of my rear tires was really low. I saw the nail in it and knew I would have to get it plugged. I headed down University and saw the shop open and gave it a whirl. These guys had me out in twenty minutes and did a fantastic job! I couldn't believe how quickly they were able to get me in and plug the tire and send me on my way. All the guys were super friendly and helpful and I will certainly go back for other maintenance and repairs in the future as it's just down the road from my house
I'm surprised that this business has 4+ stars, because I certainly had a 1-star experience. The owner, Mr. Tony, was downright HOSTILE toward me, and even YELLED and CURSED at me. Never in my life have I been so POORLY TREATED and DISRESPECTED as a customer of what is supposed to be a reputable business. Mr. Tony quoted me $306.00 to install an air compressor and dryer on my car. When I returned to pick it up, the total was more than $120.00 more than what he originally quoted. He said he had to do additional work to ensure the A/C was working properly. I don't mind this, but he or someone from his office should have called me BEFOREHAND to notify me in advance that they were doing additional work on my car that would raise the cost. It's not only the courteous thing to do, but also the most honest. When I told them this, he agreed to take off the tax, about $30.00, which means I still paid $90 more than originally quoted. When I went outside to leave, I noticed that there was a footprint on the side of my car and fresh scratches at the bottom of the driver's side door. When I asked Mr. Tony about them, he denied responsibility and told me that I should use wax to buff out the scratches. I am certain that they were not there when I dropped off the car. When I proceeded to take photos of the scratches for my records, Mr. Tony began to YELL AT ME and CURSE ME, using words such as "D**N" and even "F**K." Never have I been so disrespected as a customer of what is supposed to be a reputable business. No one showed remorse or offered an apology for Mr. Tony's hostile and unprofessional behavior, and I can assure you that I was respectful at every turn. Needless to say, I will never patronize this establishment again, and I would caution anyone else who is considering them. Now, I always strive to be fair and honest, so I will end by saying that I believe the company provides quality work; however, if you question said work or the cost or see damages to your vehicle, you may have a hostile encounter such as mine. No customer deserves to be mistreated this way. I noticed that in response to other negative Google reviews, the company tends to simply apologize for the “misunderstanding.” I can assure you that this was no simple “misunderstanding.” It was an intentionally hostile encounter for which Mr. Tony was expressly unapologetic. I hope Mr. Tony and his team will do some serious soul searching and learn to treat their customers with more respect, even when disagreements arise. That is the mark of an upstanding business, and honestly, the mark of a good person.
Mr Tony good guy, have no issues with service.
Will say service done here is not added to your car history you have to keep paper copy.
Cost me more to do an oil change here than it did the dealership. But good place tho.
Quick Facts About University Service Center
Today
Opening Hours
| Monday | 07:30 AM - 05:30 PM |
|---|---|
| Tuesday | 07:30 AM - 05:30 PM |
| Wednesday | 07:30 AM - 05:30 PM |
| Thursday | 07:30 AM - 05:30 PM |
| Friday | 07:30 AM - 05:30 PM |
| Saturday | 07:30 AM - 02:00 PM |
| Sunday | Closed |
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