Tropical Smoothie Cafe Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Dining options
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Counter service
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family-friendly
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best KPortal Reviews
Do not order from this store! I love tropical smoothie but this one is trash. My kids turkey wrap was over cooked and rock hard, my Baja chicken wrap wasn’t cooked at all and pretty much only had the picked onions in it and was falling apart
Be wary of what you order here. Got a hummus veggie wrap, an $8 wrap with no meat on it and there is one slice of tomato a sprinkling of lettuce and most of it is rotten. I'm not talking old I'm literally talking brown with liquid rotten and I've got pictures to add. I don't have time to go back out and grab lunch. So not only do I have about 40 cents of product on an $8 wrap it's also going in the trash. I took my first bite picked out a weird piece of lettuce, took another picked out another piece and then decided to open it up. There is some fresh green lettuce you can see for contrast. The guy offered to cover my next meal but my stomach is at the point I'm not interested, this is disgusting knowing that lettuce is behind their counter.
I ordered curbside and sat and waited over 15 mins. I had to go in and get my order and the employees were talking to each other on the headset when I was leaving and aggravated that I was upset that I had to come in and get my food after I left a tip for curbside
Manager decided to point out that I should take my earbud out of my ear.l cause I couldn’t hear. I’m partially deaf and have auditory processing disorder. Sir, go eff yourself. I get I am doordashing. I heard it will be a few minutes. My response was ok I will sit outside in my car while you work on it. He rushed over to say what I wrote above and with “it’s on the shelf”. Thank you so much for pointing out my inability to process certain sounds and that I can’t hear. I will gladly never order food from this location or pickup any doordash orders. Awful experience. 2/21/2024
Thanks to the employee who put a smiley on my dip for the quesadilla this Saturday night ???? (9/13/19)
(Late 2021-2022) Sadly things have not stayed so great at this location. Food was always pricey so not going to complain much about it going up. But they are pretty much constantly short staffed and getting help when going inside takes a decent amount of time. I just called while in store the last time to get someone to pay attention to myself and another person who seemed like they were also just picking up an order. I would think at least taking an order as soon as someone comes in would be a decent courtesy even if you can't get their food that quick. Checking if someone is there to just pick up would be nice too. But I guess the best strategy is drive through. Anyway I'll maybe just go to the other location in town from now on.
Service is great. Ambiance is just what I need for a lunch break. Smoothies are relaxing! Thai salad is cool. For the price and portion, the kale salad was boring for me. Clean. Thanks so much TSC! Shalom.
I had a delicious Bahama Mama smoothie and the Island Chicken Quesadilla. The staff was nice and in sync with one another to get everyone served in a timely manner.
Ordered online for curbside pickup. App instructed to park in front of store and requested vehicle info. Waited in front of store for 20 minutes as app stated my order was still being prepared and they did have several in the drive thru. Finally got tired of waiting and went in as drive thru was empty at that time and inquired about my order. Employees stated that you have to come in or go through the drive thru to get your order and that it should have said that on the app and it was posted outside. I explained that it only instructed me to park out front and asked for vehicle description and no where was it posted outside. (See pictures) The girls went to giggling and repeated what was stated before and that I would know next time. (If there is a next time as it seems every time we have Ordered there has been an issue.)
If there is no curbside pickup then why offer it and at the time I went in they weren't busy, would it have hurt to have stepped out and inquired instead of giggling at the situation.
Quick Facts About Tropical Smoothie Cafe
Today
Opening Hours
| Monday | 07:00 AM - 10:00 PM |
|---|---|
| Tuesday | 07:00 AM - 10:00 PM |
| Wednesday | 07:00 AM - 10:00 PM |
| Thursday | 07:00 AM - 10:00 PM |
| Friday | 07:00 AM - 10:00 PM |
| Saturday | 08:00 AM - 10:00 PM |
| Sunday | 08:00 AM - 10:00 PM |
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