Tropical Smoothie Cafe Info
Amenities
Service options
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Curbside pickup
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Dining options
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Counter service
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Dessert
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Seating
Amenities
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Restroom
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family-friendly
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best KPortal Reviews
Tried a new Tropical Smoothie location yesterday on a very hot July afternoon here outside our Nation’s Capital. Greatness — coming healthy even — in a tall cup. So exquisitely pleasant when done right! Made up quick & freshly, exactly as ordered, and presented by a smiling, friendly, young gal at the counter. ????????????????????
…And all that’s what should be expected from any franchise food-service company that chooses to set itself apart by the importance of good customer appreciation!????
???? Thank y’all kindly!
{Made in the USA ???????? and proud of it! ????????}
I love tropical smoothie but this location is the worest It’s my second time coming to this location and they are worest. I ordered super green wrap and smoothie. The wrap is horrible two chicken only inside the wrap n it’s very disgusting how they make it and the smoothie is full of ice and water. I am very disappointed. I will never ever go to this location because it’s making me to hate all tropical smoothie.
We ordered ahead online and given 6:55 as the time our order would be ready. I got there at 6:55 to pick up and the order wasn't ready. It was a larger order (~$50) so I understand a little wait. After waiting til 7:15, I got my order. Upon opening the order at home I was ecstatic to see that so much was wrong. 2 of the smoothies we were given were not the correct ones. 2 chicken caesar wraps and the chicken quesadilla all didn't have chicken?? We tried to call but were sent straight to voicemail.
Good food and good smoothies. My sandwich today was delicious. Friendly staff. We had the sunshine smoothie.
I've hesitated to do so, but I have to update from 5 stars to only 2 as this location as really had an unfortunate drop in quality. The 'final straw' was that my salad bowl today had only stems of lettuce (no leaves), and it was rotten in the middle - brown, squishy, rotten lettuce stems. I first noticed that there was an odd smell before realizing the problem. It was tough to get a good photo, but attached the best I could do. The portion sizes have gotten smaller but are not unreasonably small or anything. The staff usually isn't as friendly as previous staff were but are not rude or unprofessional.
Positives are that it's still very fast service, the smoothies really are good, and typically the food is pretty decent.
Keeping it 2 stars because there are definitely things that are okay, just a lot of room to get back to the previous quality.
Original review, November 2017: Fast and friendly wraps and smoothies.
Beware! Their smoothies are good- but when it’s time to pay- their system is already set up to include a 15% tip. For someone not paying attention or an older person it’s very easy to tap the card without seeing that the 15% tip included. I need to scroll down to select “no tip”. Pathetic!! Stop tricking people into tipping for fast food!
When I walked in there was no line, one guy came in behind me, Ordered my smoothie, cashier asked if it was for here or to-go, I said to-go, but then laughed because all the smoothies are to-go, blank stare from cashier and some explanation about why she asked. I headed to bathroom (gross and no paper towel) when I came out the line was growing. The guy who had ordered after me got his two smoothies and sandwich, then two other patrons after him got their smoothies. I finally inquired where my smoothie was, the cashier, gave me a blank stare, said there are only 3 of us, and I said I ordered before the last 4 people who got their order, again blank stare and then, "Well she's fixing to make yours now." Waited a few more minutes and finally got my smoothie. The smoothie wasn't even made correctly, didn't have ginger. I LOVE Tropical Smoothies, I get them all the time, but would NOT recommend this location to anyone. The staff attitude and appearance of the store make it a big thumbs down, not in line with the Tropical Smoothie brand.
Second time oredered smoothie here and very disappointed. Ordered mango magic, but it turned out to be "fruit flavor" slush. I mainly go one in centreville and chantilly, and their smoothie taste like "real fruit" smoothie. Very this appointed.franchise manager should do a surprise visit and check their fruit quality.
Quick Facts About Tropical Smoothie Cafe
Today
Opening Hours
| Monday | 07:00 AM - 09:00 PM |
|---|---|
| Tuesday | 07:00 AM - 09:00 PM |
| Wednesday | 07:00 AM - 09:00 PM |
| Thursday | 07:00 AM - 09:00 PM |
| Friday | 07:00 AM - 09:00 PM |
| Saturday | 08:00 AM - 09:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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