Trail Smokehouse Info
Amenities
Service options
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Dine-in
Offerings
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Alcohol
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Beer
Children
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Good for kids
Best KPortal Reviews
Atmosphere was good with a great location and that's about it. Our service sucked. The worst waitress I have ever had and I have had some bad ones. I had to ask the hostess if someone was waiting my table cause she passed us up twice with no acknowledgement at all. After the hostess tells our waitress we were there it took over 15 minutes for her to take our drink order and another 10 minutes after that to get two glasses of water. The waitress didn't know what she was doing and was very rude. My wife asked what kind of salad dressing they had and she didn't even know, she had to go ask(they only had 3 types how hard is it to memorize 3 dressings in little plastic pouches). After about 45 minutes we finally got our food which was mediocre at best. You have to go get your own BBQ sauces instead of having them at the table which is fine, but they were out of the little cups they have for the sauces and by the time they got someone refill them our food was cold. The waitress never came back to refill our drinks or check to see how things were. I am usually pretty tolerant with service and food but this was a bad experience all around. Think twice before you go here there are much better places for BBQ.
Don't bother unless you go before 7pm!!! We arrived at 7:30pm Saturday night for our first visit here. We were seated and given menus. We ordered some beers and an appetizer. When they brought the beers we were informed they were out of the appetizer we ordered so we got chips & salsa instead. After a long wait they brought that then took our menus and said then ran out of everything and the kitchen was closed. Needless to say I was upset they waste my time and money, so I asked for the manager. She apologized and eventually agreed they made a mistake and we should have been told before being seated. She also took care of our bill, but I was so pissed and hungry I didn't even finish my beer. This place has been open for over 2 years and still doesn't have their act together! I am not sure if we'll give it a try again or not.
Great atomosphere. We biked in off the Katy Trail with the family and it seemed like a nicer atmosphere for the kids than the other 2 places we biked by. Live music, great BBQ, nice servers, beautiful new restaurant. We loved how all the walls were glass garage doors that raised. The salted Carmel with ice cream with Carmel and bacon was fabulous!
Nice facility. Really plesant with the doors oprn today. Good BBQ. Service was a little slow, but we didnt mind...
3 stars because of price. $9 for a pulled pork sandwich and potato chips. For $9 I'd expect a better bbq side and/or a soft drink included. Atmosphere is nice. This place is a perfect pit stop when riding on the trail. Pork was good and great selection of unique homemade sauces.
We deciced to stop here for lunch before going to the winery. We showed up at 1:30 and ordered 2 pulled pork sandwiches. Waited 45 minutes and still no sandwiches. We went to ask where our order was and there was a sign that said the kitchen was closed until 3:00. They said they ran out of food and needed to cook more. We asked for our money back. The girl went back to have the manager give us a refund, which when she came back she said it would be refunded to our bank card. She had an attitude about it and the manager did not come out to apologize. There were 3 other people asking for a refund and said they had been waiting for over an hour. We will not go back.
The turkey sandwich (on potato bread) was really good; as was the pulled chicken sandwich that my husband ate. The bourbon baked beans - not so much. Neither of us liked those as they were much too bourbon-y. The bbq sauces were really ........ different. The service was excellent and our waitress was very sweet & awesome. They were very busy, so this place really appeals to a certain crowd (largely, drinkers).
It was a nice little adventure for us, but not really our cup of tea ..... or ..... bourbon (as the case may be). Although it didn't appeal to us, for people who *really* like bourbon - this would be your "go-to" place and I would recommend it.
Second time there, always a great experience. Great scenery. Right off the Katy trail in Defiance Mo. Food, drinks, live music, and fellow bike riders. Couldn't ask for anything better.
Great service staff, great atmosphere, great food, great prices, great place to stop off and take a rest from the trail.
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