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Toyota Service

Cortlandt, NY 10567 United States of America
Open Today: Closed

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Oil change
Amenities
  • Mechanic
  • Restroom
Planning
  • Appointments recommended

Best KPortal Reviews

Always a pleasure getting my car serviced here. They are prompt, responsive, and super helpful with anything my car needs. Everyone is friendly and communication is excellent.
Service manager was very accommodating and made sure the car was ready when promised.
Truly astonished by the customer service in this dealership. I bought a 2020 Toyota Sienna and have been periodically trying to get my oil changed since it’s covered for one year under warranty. As one does with a car since it’s part of maintenance. Not only have I been trying to get the dealer to change my oil since Jan after having bought the car in august of 2020, but this last time I had my mother take it in for me. Not only was she turned away by a rude employee but she was told that they’d change the oil when ever they felt like it and according to them, it simply was STILL NOT DUE. But my mother was disrespected and aside from her broken English she was treated next to nothing compared to how customers should be treated. I’d expect people in sales would know how to treat customers and try to keep their professionalism. Long story short I took it to my regular mechanic who checked the oil and told me that the vehicle was in dire need of an oil change. After EIGHT MONTHS I’d think so too. Honestly I never expected this from a dealership, but sadly and truthfully this Toyota dealership does not uphold their values of great customer service. Lastly, this dealer should definitely re-train their customer service representatives on how to communicate with customers. Or simply don’t offer oil changes as a maintenance under 1yr of purchasing a vehicle if your employees won’t do them. Not even the mechanics but the employee who had a horrible attitude time and time again. The mechanics by all means offered to do the service and had no problem. Like I said Toyota RETRAIN your sales/ customer service reps.
Excellent ! The Toyota Service Repair customer Service are knowledgeble, reliable, and very good at resolving any automobile situation. They are trustworthy, i have been going to toyota Service for many years and I highly reccommend their services. They NEVER disapoint. Thank you for the great job Toyota Service !!!????????????❗
Great service, and you are treated very well. You are out quickly. This was in my opinion one of the better toyota service spots. I recommend it highly.
Love this service center, especially Rob and Colleen. No nonsense or BS. No trying to sell you or get you to do services that you don't need. Thank you Toyota Service!
I have always found them to be reliable & efficient. They keep you informed about what is happening with your car.
Over priced and ridiculously long wait for an oil change and inspection ????

Quick Facts About Toyota Service



Today

Opening Hours

Monday 08:00 AM - 06:00 PM
Tuesday 08:00 AM - 06:00 PM
Wednesday 08:00 AM - 06:00 PM
Thursday 08:00 AM - 06:00 PM
Friday 08:00 AM - 06:00 PM
Saturday 08:00 AM - 05:00 PM
Sunday Closed

How to go there

Location