Total Care Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Crowd
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LGBTQ+ friendly
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Transgender safe space
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best KPortal Reviews
I attended this pharmacy for a pre-booked covid vaccination. The counter assistant appeared very promptly to greet me, was polite and pleasant and asked me to take a seat.
Even though I was a little early, within about 2 minutes I was called into the consultation room for my jab. The pharmacist who gave me the jab, Sunil, was friendly yet professional and took the time to have a little chat whilst doing the jab. Community pharmacies often get a bad rap nowadays however I found this one welcoming and efficient, and would definitely use their services again
Doctors send prescription direct to this Pharmacy, they are most unhelpful especially as they close for 2 hours at lunchtime, website clearly states open from 8.45 am until 6.15 PM absolutely appalling service, the prescription is not ready even though they have had for 3 days. Will hoing to Asda in future very professional and extremely helpful
Never answer phone so you turn up to be told sorry not ready but call later/tomorrow to see if its here. So you ring next day & no one answers. When you do go in staff aren't always friendly
i am absolutely disgusted with this branch, i have been ringing this number for at least 15 mins, one call straight after the other as they say they are busy. No one has still answered this phone. Its constantly like this.
Very unhelpful . Long waits for prescriptions, especially if sent directly from the Doctors. Expect you to wait a week from the time the Doctors send it until you can collect it and if they don't have the right dosage of prescribed meds they expect you to get a new prescription rather than make the dosage up with multiple smaller doses. Told me my tablets didn't come in that dose anymore but another pharmacy said this was untrue and filled my prescription with no issues. Used to be a very good pharmacy but I won't use them again now.
Never had an issue here. Staff very professional and very helpful. Due to covid waiting times are compromised but if people just had understanding and patience then I am sure this pharmacy would get full stars ☆☆☆☆☆
My husband is my carer and he uses Lloyds chemist in Hellesdon for all our needs. They go out of their way to be helpful and he always comes back with a smile and a good word about them. Always polite and professional, they deserve a medal.
Fantastic service from all staff x
Quick Facts About Total Care Pharmacy
Today
Opening Hours
| Monday | 08:45 AM - 06:15 PM |
|---|---|
| Tuesday | 08:45 AM - 06:15 PM |
| Wednesday | 08:45 AM - 06:15 PM |
| Thursday | 08:45 AM - 06:15 PM |
| Friday | 08:45 AM - 06:15 PM |
| Saturday | 08:45 AM - 05:30 PM |
| Sunday | Closed |
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