Tillery's Body Shop & Wrecker Service Info
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Best KPortal Reviews
They have more Jeep I have called and called they are giving me no information, won't pick up the phone, the people are very nice and I appreciate them but what they're actually getting done is nothing in my estimate because they are not sharing progress with me and I'm almost sure there is no progress my jeep was already supposed to be done before Valentine's we are well past that now and they are not replying to me. I will post again with an update as soon as I learn something
Don’t waste you time or money! They will give you excuse after excuse(lies). If you call or text they will not reply you will have to go up there just for them to try to give you a run around of getting your vehicle. They are lucky it makes you leave one star !
Our flatbed driver arrived for a brake repair on 11/1/21 first thing in the morning. It's now 11/8/21@1632hrs and he has yet to be repaired. While I understand some parts might not be on-hand, the lack of work ethic and professionalism is horrifying!!! They can't open on time, they can't work on trucks due to personnel who aren't familiar with 18 wheelers, and it seems their personal lives take precedent over contracted work. We were given a 48hr ETA for repair, and we are over a week in at this point. There has been no reliable contact with the driver, yet they have expected him to lock up their facilities each night and watch over their equipment. A company should not advertise themselves as 18-wheeler repair if they have no capacity to do the work! I have no quarrels with "Family Shops," until your "family" takes precedent over running your business. This was our driver's first load with our company, and thank god he is an understanding man and does not place the blame on us for being conned by this shop! We are now forced to tow our truck to another shop, eating the cost of the work and tow, simply to be able to get our driver moving again. This shop is COMPLETLEY unacceptable! Not only is their professionalism now known to our company, other repair shops in the area know of their dishonesty as well. No other company is even willing to work on a truck they've touched. If that doesn't speak volumes, I don't know what will.
Be glad there is not a "0 STAR" rating Tillery's, because you deserve much less than even that!
Pretty much crooks, they steal your car for two months without fixing it and dont return calls. Theres a reason they have no wait list while everywhere else does. They are professional thiefs.
UPDATE 3 months later still no car and they will lie to your face this place should be shut down AVOID AT ALL COSTS
I've had him work on my semi this will be the 3rd time! First truck water pump and this truck replace batteries and whatever he finds out this go round! Small shop but he knows his stuff! Good prices and turnaround time! Was a one man show I'd recommend him Over a dealer! Did me right so he'll continue to get my support if needed while home!
This company towed a vehicle for one of my customer's, and this has been the worst wrecker service by far. First, the driver of the roll back attached his j-hook improperly, while loading the vehicle, and snatched my customer's control arm loose. Upon doing that, he promised her that "they would pay to have it fixed. Well, it's been over a month, she has visited their office, called numerous times, and I have called, as well. The only answer we get is, " The driver will pick the vehicle up when he gets back in town. We only have one roll back and he is in Missouri." He has been in Missouri for two weeks or better. My customer has been without her vehicle for over a month because the vehicle can't be moved without another tow. If you need a tow, by all means stay away from these people.
Absolute CROOKS!!!!!! They flat out STOLE our wrecked van!!! Told us it was 580$ to get our van back that they only had in their possession for 3 or 4 hours!!!! They wouldn't even let us come get our belongings. The whole thing devasted my little family & we strongly feel like they gave us such a high price because they wanted to keep our tools!! The lady on the phone was so nasty & the wreck my husband was in almost killed him. They had zero compassion, horrible attitudes & we should have called someone else!!! Calling an attorney!!!
I had my truck towed from Northport's McDonald's to Goodyear on Lurleen Wallace (0.9 mile) about a year ago. I waited in the parking lot for Tillery's for 4.5 hours. My insurance company had set up the wrecker and made an 11 am appt, but he got there at 3:30 pm. This company constantly gives you the run-around and says they're short-staffed or always getting called on wrecks. I don't have any idea why anyone would use them and wish insurance companies would stop bc my husband is going through the same thing right now. He waited 3.5 hours yesterday before giving up bc he needed to be towed from a one-way street that ended up getting too crowded with cars the longer he waited, so they eventually wouldn't have been able to tow after taking their sweet time. This morning the wrecker actually showed up and was JUST about to lower the bed to load his truck on when he got called on an accident and LEFT! I understand an accident is an emergency, but why are you the only wrecker if you know what a TERRIBLE name this business model is giving your crap company? Now an hour after he left my husband calls to check on it and suddenly 3 people have jumped him in line! We've gotten several parking tickets despite the note on the dash begging that they understand what this company is putting us through. If I could give them zero stars I would, I hate this company and wouldn't recommend anyone voluntarily deal with them. I surely wouldn't trust them to do any maintenance to a car unless maybe you are scrapping it. Awful, terrible, pathetic customer service and you might as well take whatever time estimate they give you and add several hours before you get to your car to meet them if you don't want to end up livid about the whole situation. Surprised they are still in business. Save yourself the headache.
Quick Facts About Tillery's Body Shop & Wrecker Service
Today
Opening Hours
| Monday | 07:30 AM - 05:30 PM |
|---|---|
| Tuesday | 07:30 AM - 05:30 PM |
| Wednesday | 07:30 AM - 05:30 PM |
| Thursday | 07:30 AM - 05:30 PM |
| Friday | 07:30 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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