Tiffany Beauty Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointment required
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
I used to come here every time I would visit Fort Lauderdale, and they were always amazing! Today I came in for a facial, pedicure and manicure. The facial and the pedicure were fine - however, when it came to the manicure, the girl doing my nails ending up screwing them up/or the nail polish was expired, but either way we both agreed they looked terrible. I left with no manicure, and ended up getting charged 10$ for the soak off (on the nails that were horrible of no fault through my own), then also a $9.60 card processing fee since I booked online.
Really disappointed :(
Before Tiffany’s was sold, they did an excellent job, I had Erika a few times and Michael was my massage therapist, now I won’t step in, I mean the owner her name was Troy, they do have another place in ftlaud,thank you for the beautiful memories and know Tiffany and spa must be closing again , the sign has been taken down , the spa area is covered, what a mess, I wish the old owners would take back the place
I called around 4pm today to ask if there were any same day appointments for a gel manicure; I was advised I could come at 5:15pm due to a cancellation that day (perfect!).
I showed up at 5:15pm, and the staff were running behind (no problem), and so I was told that a different nail tech would help me (no problem). My services did not start until 5:35pm. I was not in a rush, so not an issue for me.
My issue is that my manicure was rushed, and sloppy, and when I brought this to the attention of management I was given an unsatisfactory response (detailed below).
Exhibit 1: my cuticles are flooded on 6 of my fingers total, this is unacceptable for a professional manicure. This gel manicure will now peel within days because it has been painted on to my cuticle skin.
Exhibit 2: middle finger of right hand - the nail tech painted over dust and it became a raised bump, when I asked if she could fix it, she cut off the bump with her cuticle clippers, leaving an uneven nail polish line and a gouge mark from the tool.
Exhibit 3: nail polish was left on my skin on 4 of my fingers, no clean up work was done.
When I went to the front desk to pay, I told 3 staff members who were standing there that I was not happy with the quality of the manicure and showed them the manicure... To which I received a response of "next time you book in, you should ask for a gel specialist"....
I asked for a gel manicure ahead of time, I was not a walk in, I did not know I needed to specify the skill level of the professional at this establishment.
When I raise the issue to the front desk I was not offered a discount, I was not offered for a different tech to fix it, I was offered no resolution but to "ask for an expert next time". I paid full price for this when I could have done a better job myself.
I am disappointed to say the least.
During a recent family vacation I surprised my wife and mother with a spa day at Tiffany Beauty supply. Their attentive replies and attention to detail were outstanding. They took the time to curate the exact experience I was looking to achieve.
This place has evidently changed owners. Do not be fooled by prior reviews. It used to be great service, delivered quickly. Now, poor service that takes forever. So sad. We were there Saturday afternoon at the height of tourist season and the place was nearly empty. I understand why, and won't be back.
After having been a client for years, I will never be returning after the extremely poor and insulting customer service I experienced. After being informed of a scheduling issue, I asked the front desk girl how this happened and why they waited so long to tell me, she proceeded to blame me and become combative.
Unfortunately, this is just one of a few experiences recently that have left a lot to be desired from a place I pay good money for service and to relax. I won't be wasting my time again. The woman's tone of voice as I left made it clear they don't value repeat customers anyway.
I went to get gel manicure. Not event 12 hours after it was already chipped. I went back and one of the ladies said: “normally we charge to fix nails, but today I won’t charge you”. She was rude and dismissive.
4th day with the gel and another one has chipped. (I haven’t done anything out of the ordinary for this to happen). My cuticles also look really bad now.
So upsetting. For the price I paid they should last at least 2 weeks.
Poor job.
My husband and I were able to schedule massages easily on a week day afternoon and each got a quality massage. The salon is very nicely laid-out and the decor is classy-chic, in a crisp black and white motif.
The pedicure chairs look super nice and there were several regulars who came in while we were there and were called by name. They also have fabulous lattes and Bubble tea, and some of the coolest desserts I have ever seen.
Look for their first time customer coupons on their website, they require you to print it to use it.
Quick Facts About Tiffany Beauty Spa
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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