The Silver Sea Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Amenities
Atmosphere
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Casual
Best KPortal Reviews
Ordered several dishes including a large fried rice. What arrived was a normal portion which was half rice, half beef and vegetables. When we called they first tried to tell us that they were looking at our order and that we had ordered special fried rice. When I told the restaurant that I was also looking at the order and it said large FRIED rice, they then changed tack and said yes, that is what fried rice is- beef and vegetables with the rice. Utter rubbish. So, if you’re vegetarian, avoid this place like the plague. They don’t care one iota about what you ordered and paid for. They’ll send you what they have and lie about it. And the food was mediocre at best. Avoid.
Ordered delivery at 5.30. I refused delivery at 9.30 pm. Don’t bother . Useless and lied about order being ‘on the way’ at 8pm
Not eaten from here in quite a few years. Ordered from just eat ended up collecting in person an hour and half later- people were waiting 2-3 hours for food. As for quality of food it was terrible quality and will definitely not be going back. Chicken balls too greasy. Chicken satay not nice and a horrible coating. Chicken curry watery, chicken and cashew nuts was ok. Noodles were fine. Crispy chilli beef was the best dish. Will not go back here.
Starting ordering again from here, last week an item was missing, after a quick call item was soon at our door. This week we had a large order, nothing was missing and tasted great, also it was half an hour early! Great work guy's! Keep it up,!
Have used this takeaway numerous times and the food is always good. But do not order on Christmas eve. Ordered at 6pm to be told would be about an hour and half to two hours for delivery. That was just about OK.. Half past 8 still no delivery so phoned again. Told sorry would be 10mins. 8.55pm still not here. Phoned again. Told it would be 15 minutes. I asked if this was definitely the case as been given two delivery times which have not happened. Was told the delivery times were estimates?? Leave you to make your own minds up if they were fair 'estimates'. To the owners just tell us the bloody truth so we can then make a balanced decision. For one night of obviously placing making as much money as you can over customer service you have lost a very loyal customer tonight.
Placed order via Just Eat at 7pm to be told delivery will be 8:30pm- fine obviously busy as it's a Saturday. Called 33 times first time round finally got an answer to be told it was just being bagged and will be 20 mins. Half hour past still no food! Rang another 15 times to be told again the driver is on his way and offered a 10% discount. OK so 3rd phone call to actually be told our food was still there and had not even left! You can never speak to any management just the poor young girls who are left to sort it all out. They finally offered a 50% refund and our food was on the way.....hooray! Guess what NO FOOD WAS DELIVERED!!! ABSOLUTELY SHAMBOLIC!!! Will never order AGAIN!
Just had the most disappointing service from what was our favourite Chinese take away. Ordered from just eat at 6.45 expected delivery 7.30. Changed to 8pm at 9 pm my husband walked to the restaurant to see where our order was to be told that it was out for delivery. He Walked back and still made it home before the Chinese.
When we finally started eating the food it was salty and definitely not up to the usual standard.
Definitely won’t be using again for a very long time :-(
No apologies from staff and just no customer care
I have not had a takeaway from her for about 5 years but I didn’t like my takeaway from another local Chinese on the last two occasions so I posted my opinion which upset the owner . But this was a perfect takeaway, nice and hot , good portions but lovely taste . Exactly what the customer wants
Quick Facts About The Silver Sea
Today
Opening Hours
| Monday | 04:30 AM - 10:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 04:30 AM - 10:30 PM |
| Thursday | 04:30 AM - 10:30 PM |
| Friday | 04:30 AM - 10:30 PM |
| Saturday | 04:30 AM - 10:30 PM |
| Sunday | 04:30 AM - 10:30 PM |
How to go there
Location
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