The Sandwich Factory Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeout
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Dine-in
Highlights
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Fast service
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Alcohol
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Beer
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Coffee
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Comfort food
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Quick bite
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Wine
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
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Tourists
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Parking
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Free parking lot
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Free street parking
Best KPortal Reviews
Very unhappy with the quality of customer service and food as of lately. The person taking to go orders is extremely rude. When we arrived to pick up our food, every single item was made incorrectly or something was forgotten. Toppings on the sandwich were wrong, We had asked for fried cheese with sauce on the side, the sauce was already on them, they remade them and burnt them and just threw them into their boxes absolutely covered in grease. We also didn’t receive any dip with either order of hot chips like we normally do. Everything was sloppily thrown into the bag. And everything was covered in grease. The overall quality of everything we ordered was poor. Not normally one to complain but this has been an issue the last several times we have ordered food from this particular sandwich factory where things have been made incorrectly and staff have been rude about it. We used to love this place but this will be the last time we order food from them. You are better off to go to the one in Poland Ohio where the staff are pleasant and they get your order right every single time.
Well haven’t been here for a while but when I heard they changed their name thought that the food and service would be better? No, we were just as disappointed with the food and services as we were a few years ago.
Ordered a large Italian delight with tomatoes and extra mayonnaise, no tomatoes or mayonnaise on it when I got it and hardly any meat on it either.
My wife ordered a large ham and cheese with nothing else on it but when she opened it up it had everything else on it to. Unfortunately our daughter picked it up for us on her way home so she didn’t know what we ordered .
I will never go back there again, I know it’s harder to run a business these days but give me a break! You charge almost 40% more for your food and give less, if I order fried mushrooms for 5.00 I don’t expect to pay a dollar a mushroom for them and I expect the entire order to be right!!!!!
I like to eat here at least (1) time every other week and I must say that it has vastly improved overall, I order the #7 every time but also wings on occasion & they always put the cherry on top with the garlic bread thrown in.
Str8 Fire Me Boi, keep it up guys! ????
My family has been going here for YEARS! Ordered my usual Chicken Salad, which I absolutely “loved”… They changed their fries, fries I could buy from the frozen section… They changed their Italian Dressing (which was absolutely amazing-my favorite) to a cheap, gross dressing! My sons sub barley had meat on it! && The employee taking the phone order was extremely rude!
Unfortunately, they have lost another good customer!
Also our order was $25!!! For TWO items! Outrageous!
Why fix what wasn’t broken!
I have never been so annoyed as I am tonight! My daughter drove 21 minutes to get 2 orders of burned shrimp and a tiny salad not prepared the way we asked where are the fries? We paid $43 for terrible food! We will never patronize this business again! Thank you my son and I will not be eating dinner tonight!
Heard mixed reviews, so checked it out myself, and glad I did! The bread was fresh and soft, with flavorful and fresh ingredients. The wings were crispy without being crunchy and the wing sauce was great; not pictured, the surprise garlic toast that comes with them. The kids also devoured their mini-meatball subs, with the oldest proclaiming it was “one of a kind”. The interior of the restaurant itself is pretty old and service seemed fairly uncoordinated, but everything I saw food wise looked delicious.
They have changed their name and clearly their standard of quality… The name on Google is the same, the menu is the same, but the quality of food is NOT the standard of Sandwich Factory that I am used too. Ordered 2 giant Italian delights… day-old/ processed bread (not freshly made)… 1/2 the meat and cheese. Very disappointing, Not happy, won’t make that mistake again.
This place is very disappointing! I expected more of a home town feel but it's more of a home town thief feel. I ordered 10 PC wings and they were way overcooked but that wasn't the worst part, they were so small!! I've never seen such pathetic wings in my life, and I paid $13 for ten of these miniature wings (two orders $25.98). On top of that they are typically very rude I just thought I would give them another chance but I'm done with this place! Do yourself a favor and buy some Ramen noodles I promise you will be way more satisfied. I will be sure to inform everyone I know so that they do not waste there hard earned money here!
Quick Facts About The Sandwich Factory
Today
Opening Hours
| Sunday | 11:00 AM - 07:00 PM |
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| Monday | Closed |
| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 11:00 AM - 09:00 PM |
| Friday | 11:00 AM - 09:00 PM |
| Saturday | 11:00 AM - 09:00 PM |
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