The Parkhouse Dental Info
Amenities
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
I am not the patient every dentist would want on have on their books. I am a nervous patient. Ikra is kind and ,patient,, and informed me regarding the options available for my recent dental treatment.
I am very happy with the work done with the tooth now looking and feeling good.
Many thanks.
I've got to be honest about my experience with this dental practice – it's been very disappointing. My wife and I have been coming here for years, paying for private treatment, but things just haven't been great. For starters, there's no clear communication. They told my wife she was late for her appointment, even though she had a text showing she wasn't. Then, when my daughter showed up, they suddenly said the dentist was stuck in traffic with no idea when they'd arrive. Why not just say that from the beginning?
The receptionists haven't been the friendliest either – they very often come across as rude and don’t seem to care much about customer service. Everytime we’re on time for our appointment, we end up waiting up to 30 minutes to get seen. It's ridiculous.
We’ve also had issues with them canceling appointments last minute and not telling us until we show up. I’ve emailed the management several times about these problems, but nothing's changed.
I finally decided to switch dentists, and honestly, it's been such a relief. If you are a private paying customer then I sincerely advise finding elsewhere as you will get moneys worth, better treatment & respect!
A little disappointing with the service received. Last minute cancellations are common. I waited half an hour to be seen only to be told the dentist was running late. But this was only when I asked what the delay was. This lead to me being late too.
Another time I waited an hour and when asked at reception I was told there had been an emergency! Then at least let me know.
Practice is basic and the dentist’s son seem to listen when you tell them about your pain.
You get a check up and then another appointment for a clean.
I have a really bad fear of the dentist, normally have to be sedated to have a tooth out. I saw Sahar and Sara on Friday to have my tooth removed and as soon as I entered the room I had a meltdown. However both of the ladies went above and beyond to reassure me and comfort me and I finally had my tooth removed with just general anaesthetic and I couldn’t be more grateful for their calmness and patience with me. From start to finish they was amazing and I will definitely be going to see them when I next need it. It was actually very quick and surprisingly I didn’t feel a thing. Even the aftercare was superb. I couldn’t get up or walk as I was in such a state and they let me sit for as long as I needed and made sure I was 100% okay before leaving. Thank you so much for getting me out of pain and also being as great as you was. For once I had a positive experience at the dentist because of you 2. Credit to the practice.
Very friendly service and a clean environment. The staff were helpful and assisted me in questions I had. The free parking was just behind the building and there is also a tram stop within a 5 minutes walking distance. Can recommend to others.
Their IT system is poor. Expect to fill in your forms twice. Long wait times as they overbook. They take advantage of demand. They even advertise for new clients only to let you know not on the NHS!
Had appointment for root canal with Sahdia and Sara. Amazing! No pain from start to finish! Explained everything throughout.Didn't feel rushed, was treated with courtesy and respect with a bit of light hearted chat too. Couldn't have asked for more.Thanks to the dream team!!
I phoned yesterday for an emergency appointment, I usually see Saha but she was away so I saw Sahdia Khan a locum dentist, she was very friendly and helpful, unfortunately she's leaving very soon, pity they can't find her a full time position she would be a good asset to the practice.
Quick Facts About The Parkhouse Dental
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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