The Mansfield Group Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Amenities
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Toilets
Payments
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NFC mobile payments
Best KPortal Reviews
Very professional and gave me very good professional advice regarding all the options open to me in regard to recovering my car.
Thank you
Amazing service and sorted me out promptly. Terry and Nick both spot on
I picked up the car, after 2 minutes of driving I stopped at the Shell garage to refuel, after refueling I could not start the car because the battery was completely discharged. When I called them to ask why they used starter for start my motor without letting me know about the problem with battery some lady said they start my car by the key what is not true. I waste my 1 hour on the Shell waiting for my friend because this company don't care about issues what they did. Not recommended at all.
Great people, made getting my car back after being seized less painful! So helpful, especially Sam who's a credit to the firm. Car was as recovered and even brought to the front door for me when collecting. Thank you Sam and Mansfield Group!
Sam at leeds branch was an amazing lady so helpful and compassionate. She went Beyond the call of duty. Her compassion and understanding put west yorkshire police to shame.
Just had The Mansfield Group attend my place of work , A guy called Ryan, came long before the eta. Extremely pleasant, knowledgeable engineer had my drive chain lightened in no time despite not having a padlock stand did the job with me sat on it to set it up for my riding stance. Fantastic job looking forward to my ride home now with peace of mind.
Ryan from Mansfield Group 3 Waterside Rd, Leeds LS10 1TW
Regards
Martyn Hepworth
Excellent service from start to finish. Nigel (recovery tech) could not do enough to turn a negative (breakdown) into a positive. Car needed recovering to a garage.
Nigel recovered our car, took us to our hotel in Leeds before delivering car to Mansfield's workshop.at midnight Quotation for part, fitting and eta by 0900, Car back on the road by 1300 allowing us to leave Leeds for home on the south coast.
Break down number 1
Gearbox failure, clearly expressed over the phone that it can't be fixed road side, 3 hours and numerous lies later a van arrives to try and fix it. He can't. He then says his tow bar is broken (on a recovery van! Really?).
3 hours and several more lies later a wagon arrives to recover me.
Total lack of interest from Mansfield group over the phone apart from the numerous repeating of they're just on a drop off won't be long.
Utter shambles of a recovery firm.
Break down number 2
Total engine failure, timing belt snapped at 70mph. M62 6AM 2 degrees raining 1st week in January.
Mansfield group being sent to recover within 1 hour...90 minutes later they've picked up the wrong van from the motorway! How that's possible I don't know unless it was a lie...
Eventually recovered to a safe location to wait for a few hours for a sub contractor to recover me as there obviously wasn't enough money it for them.
Break down number 3
Today 07/07/2018 11.50am and 28 degrees Celsius on the M62 they're estimated recovery time...16.04pm.
How this firm are still trading is beyond me they're truly diabolical.
This firm are contracted by green flag and not used by choice.
Disgraceful.
Quick Facts About The Mansfield Group
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 12:00 PM |
| Sunday | 09:00 AM - 12:00 PM |
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