The Hair Shop Arizona Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
I’ve been using their I-tip and tape ins for years in my clients. I have tried many other brands and I just keep having to go back to the hair shop because the quality is so great! The tape lasts until I take it out, and it comes off with 90% alcohol, no problems at all.
The I-tip hair lasts a solid year if well maintained, and I love the wave for my ladies who like having a little body.
$770 on ‘human’ hair extensions that didn’t even last one month. They are unethical liars who sell ‘human’ extensions that are actually synthetic! They make their money by getting a lot of first time customers because of their corporate image and big selection but they don’t get repeat customers. This hair matted, tangled and got so incredibly dry. I know quality human hair when I see it and this is not real human hair! The women who work at the hair shop should be ashamed of themselves for knowingly lying to and ripping off other women. It’s so bad that I don’t even know how the hair shop can legally stay in business! Please take it from me…I’ve been wearing many different types of extensions for over a decade and I’m appalled and disgusted at this place. They won’t refund you either, they’ll only offer to replace your bad hair with more of the same bad hair!
I had bought extension replacement tape from this place. They y’all highly about it and said it’s good quality and will last and hold the extensions. We decided to use it and give it a try and after one wash, the extensions came out and the tape was defective. I follow all the directions and how to maintain tape ins as I have had them a while now but as soon as water hit the tape, it seemed like it desolved. I wasted $300 getting my extensions put in and I could not enjoy my hair and feel beautiful. I know it’s not the extensions because I buy from a great company. I will never buy from this shop again. The products are cheap and the service is horrible. Do not buy from this shop. I’m not the only one having issues with the tape!
Very fair pricing for what you get with human hair. The person who helped me was Randi and she was so helpful and patient with a first timer. I was aiming for something for my wedding and she gave me great advise. Thank you so much
Got I-tip extensions for the first time and the hair was amazing when I first got it. After one wash the hair became so dry and brittle. Tangled mess. Ripped out my actual hair because the knots were so bad. Mind you I only had the hair three weeks. Went to a different tech and she helped me get a refund for the hair. Jenny is very nice but not very helpful At all and should not be selling this hair. Do not waste your money. :(
BUYER BEWARE it's unfortunate I have to review this shop this way bc when I first went in in Jan, the employee, Jenni was super sweet and helpful. I was switching from tape ins to sewn tied wefts & I was excited about it. I went for the 808 brand. Jenni helped me pick out a nice blond color that matched well and I was on my way. After about 4 weeks of the hair in, I started getting MAJOR matting. Like to the point where I would have to brush multiple times a day. My stylists now and in the past have always complimented me on how well I maintain my extensions. I follow all the suggestions, barely use any heating products, use the sulfate free shampoo and conditioner...all of the things I'm told to do! Major knots and matting. So I call Jenni back and tell her what's going on. She says for me to buy the matrix shampoo and conditioner so I did - it made my hair softer but didn't fix the matting and knots. Another girl in my salon is having the same problem with these extensions! The worse part is when I went in to talk to Jenni about it, even though she was understanding and kind, she refused to help. She said that I should have bought the exclusive 808's if I'm blonde bc they're better quality and blondes typically are drier hair bc of the coloring etc and that she tells all of her clients to buy the exclusive when blonde..she asks who sold me the extensions. I said YOU. No apologies or acknowledging her part in this mess! I asked if I could exchange these and upgrade to exclusive and pay the difference and she said she can't do that...she said she had to send the same hair to the manufacturer to get a reimbursement for someone else's hair in this brand and they denied the reimbursement bc the ends of the extensions look fine and that it's determined the actual hair of the girl mixing with the extensions is causing the matting, not the extension itself. And she can see that's the same for me??? How absurd is that??!! Makes no sense. She said it was too late to return bc at this point it was 6-7 weeks after I bought the hair. She offered to give me 20-% off of a set of new 808 exclusive extensions if I wanted to buy that!?!?? That's the best this shop can give me????? ...I'm so disappointed in the lack of making this right with me and the other girl having issues with the same hair and shame on the Hair Shop for not standing by their product and trying to help one of their customers. Do not use this shop unless you want to take a gamble and for sure do not buy 808
Extensions ....OH and ps...I've been using extensions for the last 5 years and I've NEVER had any issues with knots or matting.
This one Goes out to Jenni! Hands down the best customer service ever. The original I shop I go through is in San Francisco so I was a little hesitant ordering from a new location. Jenni not only put my order in for me but gave me great advice on exactly how much hair I would need for my client. She was also very quick to give me constant updates on exactly when my order would arrive. This place ROCKS, you won’t be disappointed! Again awesome customer service and will be doing all my order through this location from now on.????
Everyone here is so helpful and knowledgeable! They walked me through their pricing and how the different hair methods work for different hair types. The staff truly cares and takes time to ensure you are confident in the product you are purchasing. They have more application methods than any other company. The hair quality is fantastic! I have used their cold fusion extentions and the hair was very easy to maintain and looked so natural! Their prices are extremely reasonable, especially for the quality you are receiving. I recommend this company for all of your hair extension needs.
Quick Facts About The Hair Shop Arizona
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 02:00 PM |
| Sunday | Closed |
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