The Deck Restaurant Info
Amenities
Service options
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Dine-in
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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All you can eat
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Beer
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Coffee
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Spirits
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Wine
Dining options
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Lunch
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Dinner
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Catering
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Dessert
Amenities
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Toilets
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
Children
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Good for kids
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Kids' menu
Best KPortal Reviews
We paid for the premium dining package. The food was awful.
We decided after 2 nights we would pay to eat else whereas it was really bad.
I would describe it as a school canteen style.
I had the Cajun pita from the live grill and the pita tasted stale the chicken was not nice either.
I would definitely not recommend booking the premium dining package food was very poor quality!
Total waste of money they call it premium dining but nothing premium about it. All the veg used is straight out of a tin, waiting around for most items no plates . Wouldn't bother and judging by the state of the toilets neither do they.
Lots of choices buffet style. There are mains section, kids section, dessert section. There's also a grille and cooking stations where you can get freshly made food. Food alternates from day to day all food is top quality but can sometimes be left out for too long.
We was very disappointed with the food at the Deck, having previously eaten at the Deck restaurants at both Minehead and Skegness, we were expecting similar standards, but the food was nothing more than standard at best, food did get a little better as the week went on, but simply did not compare to the other premium restaurants at the other Butlins resorts.
Can't fault it for what you pay. Amazing food, quick service. Do expect gourmet but be happy with good quality food
Why they call it premium dining I just don't know. It's cheap and nasty food and not worth the price you pay for it at all. Customer service is rubbish especially the older woman with the whitish hair and fringe (she was all over the place and didn't even bother to get us a highchair for my 1 year old child just walked off no service at all) on one of the nights they had pink chicken and when we mentioned it apparently the chef told the server "it's cooked it's just not white?" How does that even make sense.
Substandard food for an inflated price but nobody cares about service in there. Even the cutlery and tables are still dirty ag every sitting! And the glasses.
I would never go with a dining plan there again. Even my 1 year old shook his head when we asked him if he liked the food
Greg was the most amazing vibrant bubbly and fun waiter I’ve ever had, what a breath of fresh air. Looked after us so well and made us all smile and laugh so much! Thank you Greg and team! Food was incredible too !
This is one of Butlins 'PREMIUM' restaurants, but all I can say is don't waste your money.
Dinner is appalling, children's options are extremely limited with only 2-3 options every evening. Puddings are never stocked up leaving fridges empty.
Food getting packed up at 6/6.30pm most evenings which means if you come just before 7 your getting left overs. Very unhappy with the dinner options, I thought the menu provided on the butlins website would be every evening and you have the choice of anything but infact it's certain meals on certain evenings, meaning if your a fussy eater or have fussy children I would definitely not recommend this.
You have to que to even get inside the restaurant, this is for both breakfast and dinner. Extremely slow service being seated, leaving us to stand outside for a while.
We spoke to a female manager who was very unhelpful, gave us an excuse that there was a supply issue. If this was the case then all customers dining here should recieve some sort of refund. She also started to walk away before we had even finished talking and was no resolution to our complaint.
Very disappointed Butlins!
Quick Facts About The Deck Restaurant
Today
Opening Hours
| Monday | 02:00 AM - 02:00 AM |
|---|---|
| Tuesday | 02:00 AM - 02:00 AM |
| Wednesday | 02:00 AM - 02:00 AM |
| Thursday | 02:00 AM - 02:00 AM |
| Friday | 02:00 AM - 02:00 AM |
| Saturday | 02:00 AM - 02:00 AM |
| Sunday | 02:00 AM - 02:00 AM |
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