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The Custard Stand Flatwoods

+1 304-765-6500
3945 Sutton Ln, Sutton, WV 26601 United States of America
Open Today: 10:00 AM - 09:00 PM

Amenities

From the business
  • Identifies as women-owned
Service options
  • Outdoor seating
  • Curbside pickup
  • Delivery
  • Takeout
  • Dine-in
Highlights
  • Fast service
  • Great dessert
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Comfort food
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
  • Cozy
Crowd
  • Family-friendly
  • Groups
  • Tourists
Planning
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking
Pets
  • Dogs allowed outside
Other
  • Identifies as women-owned

Best KPortal Reviews

My husband and kids stop in for treats whenever we are in the area. They have interesting and unusual flavors of soft serve, which is awesome. The hubby says the hotdog sauce is not as good as T&L, but still good. The kids have no complaints. Service is always slow, but it looks like they are making everything fresh and to order, so that's a plus. I'd say the atmosphere is true, small town Americana, which is a thing to be appreciated.
It was a little busy but not slammed and our order took over 30 minutes to receive and only consisted of a cup of soft serve, a blizzard style ice cream, and strawberry shortcake. The staff taking our order asked "What do you mean?" when I ordered the strawberry shortcake. (It's on the menu.) She then went on to describe what a strawberry shortcake is and asked if that's what I wanted. Yep, that's why I ordered it. Overall, the visit was a big disappointment mostly because of the extremely long wait time for a very small order.
The custard stand has the best ice cream/custard on the planet.I personally like lemon.However, they really need to work on their efficiency because it takes forever. The workers seem to be doing very little while the orders pile up. I think it would go better if they were just sort of telling the people what's going on and why it takes a long time. I'm sure it's because they mix in the flavors. Anyway, the custard makes up for it--4 stars.
We waited over a half hour for our hot dogs and drinks. Just to start down the Rd and they were the worst we've ever gotten. The buns were old and stale, fell apart when trying to eat them the chili and hot dogs were not hot .
The crew seemed to be unorganized.
Not a happy customer at all.
The hot dog was good. The bun was not toasted. The coleslaw was okay but nothing special. I would have to give this hot dog a meh plus. It's good and if you just want a hot dog and a drink then it's a good place to stop. I also tried the cup of chili and it was good but a little soupy. Maybe that's why they serve it on the menu as chili soup. It is meh. I would just stick with the hot dog.
Easily accessible from the interstate, you're greeted by a sign on the front door asking for patience with the staff due to understaffing before you ever step foot inside. On my 1st and last visit, the staff consisted of one who was virtually clueless and another who thought she knew everything. Upon arriving there was a couple dining outdoors and another dining inside, so they weren't slammed by any means, but the indoor dining area floor was long overdue for being attended to. The cramped men's restroom was out of paper towels, tiny trash can overflowing, and just generally filthy.
This Custard Stand only offers steamed hotdog buns. While their hotdog chili is delicious, it alone cannot salvage their hotdogs and while edible, they are subpar when compared to others. I've previously eaten at other locations that unfortunately are no longer open and received a significantly better product from much friendlier staff. On this date I drove over an hour to Flatwoods for that same experience, but left very, very disappointed. While I try to support locally owned businesses, this type service makes it virtually impossible to be a returning customer.
Got the wrong to go order, took 20 plus minutes and ordered 3 dog with chilly, m,k and onions 2 with hot chilly m, k and onions. Three came with slaw on them and the buns where soggy and falling apart and was cold
Best kept secret in Flatwoods ????. They have the best chili. Stop by and grab a hot dog and custard. Don't miss out on this iconic meal.

Quick Facts About The Custard Stand Flatwoods



Today

Opening Hours

Monday 10:00 AM - 09:00 PM
Tuesday 10:00 AM - 09:00 PM
Wednesday 10:00 AM - 09:00 PM
Thursday 10:00 AM - 09:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 09:00 PM

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