The Cottage Dental Practice Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Having a fear of seeing the dentist, I can honestly say, Henri is one of the nicest dentists I have seen. Very reassuring, thorough and calmed my nerves throughout the whole visit. The nurses were very helpful and also put me at ease. Highly recommend Henri and team.
The only place within 30 miles of me taking new nhs patients (I was forced out of mine as their nhs dentist left and I could not afford to go private), I had to go for an emergency check up due to an infection to get antibiotics and the dentist I saw was so rude I would genuinely rather not be on anyone’s books. I’d rather be in pain. Completely spoke down to me, acted like I shouldn’t have been given the appointment and I was wasting his time. I can tell the difference between lack of bedside manner and friendly advice as oppose to downright disrespect. It is his job to make me feel comfortable not intimidated. Left the surgery in tears. The reception staff were very helpful but I will not be going for my follow up appointment.
Absolutely brilliant dental surgery. Reception Team Theresa and colleagues, dentist Henry bent over backwards to help at very short notice. Thank you.
I would give no stars if possible!
Never have any dentists in, when they do they do not have any free appointments and when I finally managed to make an appointment to have some replacement fillings they made me wait over an hour for then to tell me that they couldn't do it and the dentist stated that it was his last day, which is no surprise at all with this dentist. If you want work done to your teeth then steer clear!
I'd leave no stars if it was possible. Been having trouble with my one wisdom tooth what started to rot, apparently they was putting it through for emergency extraction at hospital, as they couldn't do it. waited a year popped back to the dentist. Oh I'm sorry it wasn't put through. Another year went by, I'm sorry it should have been dealt with by now. It doesn't take 2 years to get an emergency appointment at a hospital so I'm guessing they kept fobbing me off. In the end I went and paid to have it out at another dentist. Shocking service here! Other dentist took the correct xrays and realised it could be extracted without the need for hospital and so now I'm pain free after a half hour procedure when I'd been in pain for over 2 years because they couldn't do anything correctly or follow up on appointments. Shocking! Needs inspecting and closing down!
Booked an appointment months ago for them to cancel and then ignore the phones.
I've had multiple fillings on one tooth that keeps coming out. Would not recommend.
Edit: Been told by my new dentist that the fillings that were meant to be permanent were actually temporary.. ????
I've been trying to make an appointment for my dad. I've rung at least four times in the last month (I live in ludlow), which weren't answered and i left a voice mail each time with my details. They never called back. In the end I popped in during the week. There were 2 people at reception and the phone didn't ring once, which makes me think the phone is on mute or not working. Mum wasn't happy with the standard of care she received on her last visit.
Ill fitting twisted crown that resulted in the tooth behind and infront breaking.
2nd crown (infront of other crown) also Ill fitting.
1 side of mouth not treated and wanting to start a “new plan” for this side.
Fillings that have fallen out, the list is endless,.
I put a request in for my dental records in January and filed a complaint in February and haven’t heard back about either!
Quick Facts About The Cottage Dental Practice
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 01:00 PM |
| Sunday | Closed |
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