The Boathouse Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
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Sport
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Small plates
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Spirits
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Wine
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Bar on site
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Toilets
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Parking
Pets
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Dogs allowed
Best KPortal Reviews
Nice place but the staff are overrun & the food takes very long to arrive. In my case it took about 45mins to arrive. The food on the other hand was fantastic & well prepared. As there are loads of families there the place is well maintained and clean. The toilets were kept clean too. There is also a good range of food on the menu. Overall a good experience ????????????
The only person we saw happy and smiling was the poster Parkdean put up in the corner of the Boathouse. And sadly it is nothing like the poster or their website advertises. Dont get me wrong, the food is great, and the quality of the food is awesome. The pepperoni pizzas are amazing, and we will have them again if we could!
But sadly the service is terrible, and the cleanliness of the tables are not great. There is only 1 lady behind the counter working, no other staff to be found. And she cannot cope with the amount of customers orders at the counter, then still do online table orders from the app, pour drinks, clean tables, and the rest.
I felt sorry for her rushing around so much trying to do it all. Tables stood with old half eaten plates of food the whole time we were there 2 1/2 hours, they never cleared the tables of old plates and glasses. Tables are always sticky, and stained with old food dried on. My wife carried anti bacterial wipes in her bag to wipe tables, and surfaces before our kids sat down, as it is gross to let your kids eat off tables where uour arm gets glued to the table when you sit down. Environmental health will have a field day if they saw what we saw.
The outside restuarant area is even worse, with old cigarette butts everywhere, cigarette ash blowing over the tables and into your eyes and drinks, quite a few tables had old dried on bird droppings and seagul droppings, baked onto the tables, you would need a putty knife to scrape it off. So you know it's been there for 2 days at least. Also tables left with piles of old dirty plates and left over food never cleared, which was attracting all the birds. The list goes on.
We ordered 7 glasses of juice for our table, it took 43 minutes to get them from ordering. Bear in mind it was lunch time 12oclock and there were only about 15 to 20 occupied tables. The place has capacity for over a hundred tables to be occupied. Our food took a further 15 minutes to arrive. So almost an hour wait for food, and 43mins for a drink. Already we were annoyed by having to wait 43 minutes for a fruit juice.
The atmosphere is also spoilt by the very loud dance music they play in the restaurant from morning till night. You have to lean forward in your chair over the table to be able to hear the person on the other side of the table. So it's not a very relaxing experience, as after 30mins you just want to go somewhere quiet where you can actually hear each other speak. If I was a 20 year old raver I would have loved it I'm sure, but as a 43 year old dad, with 4 small kiddies, it was torture. I kept getting flashbacks of glowsticks, flashing lights, fogg blowing in my face, and high pitched whistles. It left me with an involuntary eye twitching.
To sum up, the food is great, the 1 lady working there is a star and a trooper, everything else expect dirty, noisy, long waits and a headache. Pack anti bacterial wipes, they are a life saver!!!
Staff are rude food is rank
Place is dirty would get no stars waste of money. Didn’t even eat in there after the first day. Staff give you dirty looks make you feel uncomfortable and one knocked my daughter over without even looking back seeing if she was okay. Will not be going again vile and dirty place. Would recommend walking to the camber castle or pelican fish and chips. Over priced and vile. Not even my 3 year old or 1 year old daughter ate anything in there.
Great fun! Wheelchair accessable & Rachel , a member of staff couldn't do enough to make my visit anything less than perfect!
Food took over wn hour for 4 very simple meals (2 children's meals in that, that's not the issue ... the issue is being told it'll be 10 minutes and it arriving over 45 minutes after that ! Pints were flat and not cold... bottled drinks fine and spirit with mixers fine.
Food when it finally came was satisfactory at best but wouldn't recommend eating here if you're staying at the site, walk 5-10 mins down the road and go to a pub ! Plus it'll be cheaper ???? holiday was good... this place was not...
When we arrived nobody told us how to order, the staff acted like they didn't want to be there which made me not want to be there so we left. Treat your customers with anything other than whatever it was I was served with. If I could do negative stars I would. Plus over priced
Reasonably priced food, decent lager (Starpramen) on tap. Staff were friendly, venue is big with plenty of seating.
Vegan and vegetarian options!!
Check the entertainment times as that determines how busy it will be.
Is the onsite restaurant at camber sands holiday park in East sussex. It is a bit expensive but the food portions where a good size and quite filling, even the kids meals where a good size. The food looked good quality.
Quick Facts About The Boathouse
Today
Opening Hours
| Monday | 09:00 AM - 10:00 PM |
|---|---|
| Tuesday | 09:00 AM - 10:00 PM |
| Wednesday | 09:00 AM - 10:00 PM |
| Thursday | 09:00 AM - 10:00 PM |
| Friday | 09:00 AM - 10:00 PM |
| Saturday | 09:00 AM - 10:00 PM |
| Sunday | 09:00 AM - 10:00 PM |
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11. Aragonia