Sweet Haven Musselburgh Info
Amenities
Service options
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Delivery
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In-store shopping
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Takeaway
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Same-day delivery
Offerings
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Coffee
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Popped into Sweet Haven for a dessert on the passing this evening.
Was greeted by the friendly staff behind the counter who gave us a menu and said we were welcome to take a seat whilst we decided what we would like.
We ordered the Ferrero Rocher Waffle and a Hot Brownie & Ice Cream
They were both very reasonably priced and tasted brilliant.
Highly recommend and will visit again.
Thanks Team!
I brought Ferro Roucher Sundae and Chocalate fudge brownie sundae. I paid £15.00. 7.50 each. It's appalling the staff only put in 2 scoops. Portion is small and high prices. I would rather go to Scoopz and get the same price for 3 -4 scoops and more for £7.99. 7.50 was for a large sundae. Not for a small sundae.
Watch out !! Make sure you pay the price for what you get.
Not a happy customer ????. Avoid. Musselburgh. Staff are not providing the best sundaes and only given a small portion. The quality isn't as it was before.
We came here for the first time recently as it was recommended by a friend.
On arrival I asked about allergens and they had allergy book ready for me so I could read through it with ease. I choose the caramel shortcake flavour which was delicious, they also do cakes, sweeties and coffees/teas. There is lots of cones with different colors and sprinkles, the ladies kindly fetched a fresh cone from original packaging so there was no risk of contamination. We also tried the oreo cake which was a good size slice and my family really enjoyed it.
The customer service is amazing, the ladies behind the counter was full of smiles and nothing was a bother. The prices are a little cheaper than other places which is always a plus. We will definitely be back again.
Great sit in service. We ordered 4 x 2 scoop milk shakes, they were nice but the ice cream flavour didn't really come through. Large variety of ice cream flavours. Waffles, crepes and cookie dough desserts on offer. Slushi's, tea, hot chocolate and coffee available too.
We will visit again.
I highly do not recommend ordering from here ever, absolutely disgraceful. Everytime me and my gf order its always considerably late and whenever we order waffles or crepes they are freezing. Today 14/02/2021 we ordered out food at 10 to 8 and didn't receive our food till 30 past 10 when it was meant to be delivered by 20 to 10. Asked delivery driver what happened and he blamed 2 main team members of staff who decided to take a day off on one of the busiest days. No excuses its absolutely appalling how they run that place and I will not be ordering there again and always expect a automatic response when complaining. This is meant to be strawberry and white chocolate, no chocolate sauce on it not so ever.
I ordered a delivery from sweet haven when my delivery arrived at my address, it was three hours late half of my order was missing and the delivery driver went to the wrong house, when I phoned to ask for the rest of my order, would be the stuff from Sweet, Haven were extremely rude threatening me and my partner, telling myself and my partner that we were lying they kept putting the phone down on me halfway through me speaking, this was frustrating as I live just outside Musselburgh I arrived at Sweet Haven to ask for the items that were missing in my order, the manager got very aggressive in a threatening matter shouting and swearing in my face threatening to phone the police if I didn’t leave, this shop is Vile in every single way, Staff need to take English lessons, rudest customer service I have ever came across, the place needs shut down
Popped in today for the first time and we got some sweets around £7 while waiting then we were £12 for 2 crepes with ice cream, we were advised 5 minutes but then 10 minutes as the machine wasn’t on but took around 15 minutes.
The first arrived hot and looked amazing but after 3 bites I had a dark hair visible on my fork wrapped in the Nutella chocolate and crepe!
Friendly assistant but with long hair it should really be tied in a bun or have a hair net on and not in a loose ponytail when around food.
Pointed it out and I got an apology and offered a fresh one but didn’t want one as that just put me off and my partner too who didn’t even eat 1/2 of his as he was as shocked and disappointed as I was.
I asked for a refund on the one I sent back and really should have been refunded for them both.
Pick and mix ok, some sweets that tasted horrid and not great quality for the price paid.
Left the shop disappointed.
Very friendly and welcoming staff. Massive selection of sweets, ice creams and desserts. My partner ordered a selection of ice creams and I ordered the crepe which were amazing.
Very happy customers, will be back!
Quick Facts About Sweet Haven Musselburgh
Today
Opening Hours
| Monday | 04:30 AM - 10:00 PM |
|---|---|
| Tuesday | 04:30 AM - 10:00 PM |
| Wednesday | 04:30 AM - 10:00 PM |
| Thursday | 04:30 AM - 10:00 PM |
| Friday | 02:30 AM - 10:00 PM |
| Saturday | 02:30 AM - 10:00 PM |
| Sunday | 02:30 AM - 10:00 PM |
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