Starbucks Coffee Info
Amenities
Service options
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Takeaway
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Dine-in
Highlights
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Fireplace
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Great tea selection
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Live performances
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Alcohol
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Coffee
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Late-night food
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Small plates
Dining options
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Breakfast
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Brunch
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Dinner
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Catering
Atmosphere
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Casual
Crowd
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Groups
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LGBTQ+ friendly
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Kids' menu
Other
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LGBTQ+ friendly
Best KPortal Reviews
I come here every Wednesday to grab a snack and a coffee before hopping on the train. Ewelina makes sure I have my espresso as son as I pay! What a great customer service from her!
I visited this Starbucks coffee shop last week as I had some free time before my train arrived, & i am not happy that I have been overcharged for the 2 bags of coffee beans that I purchased, the server took a while to put the items through the till & apologized for the delay as he couldn't find the price, he then found what he was looking for & I scanned my bank card & paid before realising that he had just said £19.20, I asked him to confirm what I thought I had just heard & he said yes that's correct as they are £9.60 a bag, I was in total shock & just walked off with my coffee, vowing to contact Starbucks customer support as soon as I get home to question this rediculous price.
Once home i decided to take a photo of these coffees to send to Starbucks, but when I turned the espresso over it very clearly stated that the price was actually £5.40 per bag, NOT £9.60, that is almost a £10 over payment for these 2 bags of coffee, I have now contacted Starbucks online on 3 separate occasions asking for a refund but I have still had no reply, my bank won't help me as they say they I need to sort this issue out with Starbucks directly and I can't take both the coffees back to another store because I wasn't given a till receipt, I can't believe it as I usually purchase 6 packs of this coffee from Nestle directly via Amazon for only a few pounds more, disgusting rip off merchants.
I know you pay more for coffee from a coffee shop, but even on that scale the coffee served here is overpriced. The shop… if you can call it that is grim and cold. Go to the Costa just outside the station. There’s no where to sit, but if you think you’ll be able to shelter from the cold at the Starbucks like I did, forget it. Feel proper mugged off, should have gone to the Costa.
Efficient yet pleasant service and quite busy, but got a table free. The 3 stars is for the taste of my coffee which was a soya decaffe latte. It was very very bland. Soya milk had no soya taste and very bland coffee taste. Add on top the very high price of almost £5 for a large cup - and they only do takeaway cups - it is not worth it IMO. At least it was definitely extra hot as requested.
Place is often crowded but that’s to be expected as it’s in a train station. Perhaps this is the reason orders are rushed such as not adding whipped cream when it has been asked for. Also note this is a franchise and Starbucks points cannot be gained or applied here.
Horrible place to wait between trains. Dark dreary paintwork - even on the ceiling - didn't seem to have any heating, doors wide open to the cold outside.
I ordered a latte with oat milk today and when it was made it wasn’t marked as oat milk and after trying it I was certain it wasn’t! I went to query it to the person at checkout and they said they’d make it again and the other person making the drinks had a little tantrum about it? Maybe they thought I couldn’t hear because I had headphones on ???? they then pretended to make it again and gave it back to me… like why would you do that ???? I’m genuinely not trying to be difficult but I cannot drink normal cow’s milk due to allergies and it can make me really poorly! I am at Exeter Uni and went to the starbucks on campus and they confirmed it was cow’s milk and were really kind and made it again for me!! Really not impressed and I’m glad I knew he didn’t remake it with oat milk otherwise I would have drunk it! Won’t come back here and I don’t recommend this chain of Starbucks, but if you’re a student, the one on campus is amazing!!
staff lost simple coffee order, despite not being busy; no filter-coffee, no whole-milk or cream
Quick Facts About Starbucks Coffee
Today
Opening Hours
| Monday | 06:00 AM - 06:00 PM |
|---|---|
| Tuesday | 06:00 AM - 06:00 PM |
| Wednesday | 06:00 AM - 06:00 PM |
| Thursday | 06:00 AM - 06:00 PM |
| Friday | 06:00 AM - 06:00 PM |
| Saturday | 07:00 AM - 06:00 PM |
| Sunday | 08:00 AM - 04:30 PM |
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