Starbucks Coffee Info
Amenities
Service options
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Outdoor seating
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Drive-through
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Coffee
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Vegan options
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Vegetarian options
Dining options
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Breakfast
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Brunch
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Lunch
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Dessert
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Seating
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family friendly
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Groups
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LGBTQ+ friendly
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Transgender safe space
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
Other
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LGBTQ+ friendly
Best KPortal Reviews
I nearly always stop here when travelling to Wales. It's the best Starbucks I've been to - relaxed, well organised seating. And the staff are always tremendous and kind.
The service here is really quite terrible, I really don’t understand why it takes so long to get a drink if you order in store. I ordered my drink as they told a drive through customer that they would have to go round again as they hadn’t ordered at the machine, they then went round in the queue ordered and still got thier whole order before I did! There was nobody in store waiting for a drink but the three members of staff still couldn’t keep up with an order a car let alone my coffee order. This happens every time, if it wasn’t convenient I would avoid it like the plague. No other Starbucks seems to have service problems like this and yet everyone who has to order a drink in store has the same trouble as me. I have just timed a customer that turned up 10 mins after me ordering (and still hadn’t been made my drink) and she has waited 12 minutes post order for her drink and about 3 cars have driven through. They really need a new management team in here who can delegate properly.
I’ve been visiting this store since it opened, I won’t again. Hygiene is an issue, I watched the barista make my drink after smoking a cigarette, there was no way she washed her hands. Worse still, I found out she’s the manager. Shocking! Avoid!
Oh dear this store has really lost its sparkle ! Staff don't listen to orders , would rather talk to each other through head sets! Asked for the 5p extra charge for using a takeaway cup nd got told " are you arguing about 5p "" so so rude just asking for an explanation. As the only guy working this Sunday morning easy to work out who it is . SO RUDE .!!!!!!
Used to be very good. Now they have Stock issues and don’t listen to customer’s orders. I ask for Large, get a medium instead quite regularly. Never have vegan whip for customers who can’t have dairy. Also prepared a normal drink instead of the vegan drink asked for. Had to go back in to ask for the correct drink and explained my intolerance and they didn’t seem to care, not very apologetic. Made me quite ill for a few days
As a regular hear the new management is a lovely young lady who took the time to descuss the new Christmas menu to which she persuaded me to get a toffeenut latte now my new favourite ????
I visit here (drive thru) nearly every day but the last few weeks service has become so so slow. Often 7 cars waiting 15 minutes. And there never seems to be a reason. Also the politeness of staff which has always been good has become very poor.
The staff here are so polite and welcoming! I’d like to especially commend Elisha and Imogen, as they always make me feel valued and appreciated with their friendly attitude.
Quick Facts About Starbucks Coffee
Today
Opening Hours
| Monday | 06:30 AM - 07:30 PM |
|---|---|
| Tuesday | 06:30 AM - 07:30 PM |
| Wednesday | 06:30 AM - 07:30 PM |
| Thursday | 06:30 AM - 07:30 PM |
| Friday | 06:30 AM - 07:30 PM |
| Saturday | 07:00 AM - 07:30 PM |
| Sunday | 07:30 AM - 07:00 PM |
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