Hero image

Saraj

+44 1509 263622
206 Park Rd, Loughborough LE11 2HJ United Kingdom of Great Britain and Northern Ireland
Open Today: 09:00 AM - 02:00 AM

Amenities

Service options
  • Delivery
  • In-store shopping
Accessibility
  • Wheelchair-accessible entrance
Payments
  • Credit cards

Best KPortal Reviews

This is the most unfriendly and unhelpful pharmacy I have ever tried to use. I came in to pick up a prescription and was thrown a piece of paper and pen to write my name down. Then I was told they didn't have my prescription when my doctor said it was there. The staff checking for my prescription did not even offer any more guidance before a more polite member of staff approached her when I overheard 'I've already told her it's not here, I don't know what else she's waiting for'. Terrible service.
Went above and beyond helping how to order pre- payment cards. Checked meds were valid. Very helpful , easy parking to use. Lovely to have staff remembering customers by name.
BOYCOTT THIS PLACE!!!!! I’ve been in a few times for prescriptions and staff are rude and blunt. I’ve now just been shouted at in the middle of the store by the disgusting little old woman that works there over a parcel. I will never use this store again. It’s no wonder your reviews are terrible. Your attitudes are disgusting and you have no idea how to treat customers. I will be moving pharmacy and no longer using your post office.
Kind and busy staff. Very helpful and patient. We're lucky to have them here.
Waste of time using, I mean what chemist doesn't has antibiotics in, they make you come back for meds, that are still not ready and come out and tell you after an hour they don't have them, switched to online pharmacy, but thought would try again as needed antibiotics sooner, and still they don't have them
The staff here lack the most basic of customer service skills; they are rude, blunt, dismissive and unhelpful. I don't think I've ever seen any of them smile! It is an unpleasant experience using this pharmacy/P.O. but unfortunately they have a monopoly in the local area. I always try to avoid it even though it's conveniently located, I will travel further just to avoid dealing with their thoroughly miserable staff. They get away with their disgusting behaviour because they know customers need to use essential services like pharmacies and postal facilities, so they don't care what the standard of service is. And it is appalling. Shame on all of you working there.
From the feedback of others, it’s clear this company is really not fit for purpose. Best to avoid. Seems many others have arrived at the same conclusion.
The staff at this post office are rude and clearly have zero interest in providing a courteous service. On the contrary, they are explicitly rude and bigoted. Suggest you stay well away and use alternative pharmacies/POs. Would award zero stars if I could. Even better if Royal Mail / NHS conduct a quality review - I suspect they would fail both and require some form of intervention.
Unfortunately both the worst post office and pharmacy I've ever had the displeasure of living near. Staff are rude and unhelpful, it has taken me 3 attempts to collect a parcel in my name because they keep poor records and can't be bothered to search, and my partner has received incorrect advice from the pharmacist that had to be corrected by a doctor. Avoid at all costs if you can.

Quick Facts About Saraj



Today

Opening Hours

Monday 09:00 AM - 02:00 AM
Tuesday 09:00 AM - 02:00 AM
Wednesday 09:00 AM - 02:00 AM
Thursday 09:00 AM - 02:00 AM
Friday 09:00 AM - 02:00 AM
Saturday 09:00 AM - 01:00 PM
Sunday Closed

How to go there

Location